Front End Team Member (Full or Part Time)

The role

The Root Cellar Village Green Grocer is looking for a Front End Team Member who enjoys serving customers and values fresh, local food. This position is suited to someone with a positive attitude and a willingness to learn. Prior experience in a retail setting involving cash handling is helpful, though training can be provided for the right candidate.

What you’ll do

• Deliver friendly, attentive service that goes beyond basic customer expectations.
• Engage shoppers through a shared appreciation for local food.
• Support day-to-day operations in a busy, high-traffic environment.
• Handle cash, debit, and credit payments accurately and efficiently.
• Pack customer purchases carefully.
• Keep the checkout area neat, clean, and well organized.
• Complete general cleaning duties as needed.
• Maintain and restock the floral area near the till.
• Stay informed about store offerings, updates, and seasonal needs.
• Be available for a range of shifts, including daytime, evening, and weekend work.

About the company

The Root Cellar began with a strong commitment to fresh, locally sourced food and sustainable food systems. What started as a small idea in Victoria grew with support from the community into a well-known grocer. The business offers a wide selection of local, organic, and conventional produce, along with butcher and deli services, specialty groceries, dairy, fresh bread, and bulk foods. The company focuses on backing local farmers and makers while providing a welcoming space built around quality, care, and community.

What you bring

• Strong multitasking skills and the ability to stay efficient in a busy setting.
• Good organizational habits and a tidy approach to your workspace.
• The physical stamina to repeat tasks, remain standing for extended periods, work in a relaxed environment, and lift between 25 and 50 pounds.
• Flexible availability, especially on Thursday, Friday, and mid-day or closing shifts on weekends.

Additional information

This role is based at Oxford Corner, 271 Cook St, Victoria, BC V8V 3X4. The employer offers competitive pay, a team-oriented culture, collaboration, and ongoing learning. Applicants should submit a resume to be considered for this opportunity.