Front Desk Sales Executive

About the Company

Being Iban is a modern retail label that offers a thoughtfully selected collection of clothing, accessories, cosmetics, and other lifestyle items. The brand is built around making shopping easy and enjoyable while balancing style, quality, and value. Its store experience is intended to help customers showcase their personal style and shop with confidence. Guided by the idea of being “Timeless, Ageless, Limitless,” the company serves a wide range of shoppers and works to maintain an inclusive, friendly environment in its outlets.

Role Overview

This is a full-time, on-site position for a Front Desk Sales Executive in the Kolkata metropolitan area, West Bengal. The role is centered on welcoming customers, understanding their needs, sharing product details, and helping them make purchase decisions. You will manage the front desk, answer queries, complete sales billing, and ensure cash and transaction records are maintained correctly.

Key Duties

• Receive and assist visitors with a professional and friendly approach.
• Explain product features and help customers choose suitable items.
• Handle customer questions and support them throughout the buying process.
• Operate sales and billing functions accurately, including cash management.
• Keep records related to billing and front desk transactions in order.
• Maintain store presentation, arrange displays, and update them as needed.
• Work closely with sales and inventory teams to support product availability.
• Participate in promotional activities and help create a positive shopping experience.
• Address customer issues and contribute to a service-focused store environment.

Qualifications

• Good customer service and people skills, with the ability to interact well with a varied customer base.
• Experience or ability in retail sales, including suggesting add-on products and using point-of-sale systems.
• Comfort with front desk and basic administrative work such as enquiries, record keeping, billing, and cash handling.
• Strong verbal and written English communication; knowledge of local languages will be helpful.
• Careful attention to detail, dependable work habits, and a practical approach to solving issues.
• Prior exposure to retail, fashion, or cosmetics is preferred.

Additional Information

The brand operates with a focus on inclusivity, customer confidence, and a seamless retail journey. Candidates should be prepared for an in-store, customer-facing role that requires coordination across sales, billing, and inventory functions.