Front Desk Receptionist

Company Overview

United Broadcast & Media Solutions (UBMS) is a major supplier of broadcast and professional video equipment across the Middle East and Africa. Based in Dubai, United Arab Emirates, the company provides a broad mix of audio/video, media, and broadcasting products, along with end-to-end services such as system design, installation, and consultation for clients in broadcast, corporate, entertainment, and production/post-production sectors.

Its product range includes professional cameras, camera support systems, wireless transmission tools, lighting, post-production and playout systems, communication equipment, and related accessories. UBMS also runs a dedicated web portal where professionals and enthusiasts can explore current product updates, videos, and technology news. The company partners with more than 80 well-known international brands, including Sony, Blackmagic Design, Arri, Zeiss, Canon, and Sennheiser.

Role Summary

This is a full-time, on-site front desk reception position in Dubai. The receptionist will be the first person visitors and callers interact with, creating a professional and welcoming first impression. The role centers on managing reception operations efficiently, supporting day-to-day office administration, and helping maintain a smooth flow of communication across the organization.

Key Duties

• Welcome visitors warmly, handle incoming calls, route them to the correct person, and respond to routine inquiries politely and clearly.
• Keep the reception area organized, presentable, and operating smoothly throughout the day.
• Record visitor details, manage logs, and oversee incoming and outgoing correspondence, mail, and deliveries.
• Arrange appointments and coordinate meeting room bookings as needed.
• Share general company information with guests, callers, and other stakeholders.
• Carry out basic administrative work such as filing, data entry, document preparation, and other clerical support tasks.
• Assist internal teams with routine office administration to support efficient daily operations.
• Work closely with colleagues across departments to ensure a positive experience for clients, partners, and office visitors.

Skills and Qualifications

The ideal candidate should bring strong front desk and clerical abilities, including experience handling reception tasks, mail, deliveries, and organized record-keeping. Excellent telephone manners and clear communication are essential for managing calls professionally and sharing information courteously. A strong customer service mindset is important, along with a friendly, patient, and solution-focused approach.

Applicants should be comfortable using office applications such as MS Office, carrying out basic data entry, and working with common office equipment like printers and multi-line phone systems. Good organization, time management, reliability, and attention to detail are important in a busy workplace.

Fluency in English, both written and spoken, is required. Knowledge of additional regional languages is considered an advantage. Prior experience in reception, front office, or administrative work is preferred, especially in a corporate or customer-facing setting. A high school diploma or equivalent is required, and extra training or certification in administration, office management, or a related area would be beneficial.

Additional Information

UBMS is headquartered in Dubai and works with clients and partners across broadcast, media, corporate, entertainment, and production environments. The position is onsite and intended to support smooth front-office operations in a fast-paced professional setting.