Front Desk Agent - The Abu Dhabi EDITION
Abu Dhabi, United Arab Emirates · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- High school diploma or GED equivalent
- Eligibility
- Candidates who meet the minimum education requirement of a high school diploma or GED equivalent and are interested in a full-time front desk / guest services role in Abu Dhabi can apply. This opportunity is open to applicants without prior related experience or supervisory background.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
This position supports front desk and guest services operations at The Abu Dhabi EDITION in Al Bateen Marina, Abu Dhabi. The role is part of Rooms & Guest Services Operations and is a non-management, full-time opportunity. The focus is not limited to standard arrival and departure formalities; instead, the goal is to create a memorable, seamless, and distinctive guest experience throughout the entire stay.
Guest Service Representatives are expected to take initiative, handle a variety of service needs, and help shape the overall guest journey. This includes responding to operational needs, handling guest requests, preparing reports, and sharing helpful local information in a way that adds value to the experience.
Key expectations
The role calls for a strong service mindset, professional conduct, and consistent attention to quality, confidentiality, and company standards. You will need to maintain a polished appearance and professional communication at all times while supporting a safe and well-organized workplace.
The work is physically active and may require standing, sitting, or walking for long periods. The job also involves hands-on tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
Other reasonable duties may be assigned as needed to support guests and business operations.
About the brand
EDITION Hotels blends boutique style with luxury hospitality and is part of Marriott International. The brand is built around originality, design, service excellence, and a distinctive guest experience. It is aimed at guests who value quality, individuality, and sophisticated service.
The employer promotes equal opportunity and welcomes applicants from diverse backgrounds, with a commitment to inclusion and non-discrimination in line with applicable law.
Additional information
Job number: 26075816
Job category: Rooms & Guest Services Operations
Location: Al Bateen Marina, Abu Dhabi, United Arab Emirates
Schedule: Full time
Remote work: No
Position type: Non-management
Job function: Hospitality & Guest Services
Industry: Hospitality
Company website: editionhotels.com
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