Wendy's

Food Service Supervisor

Wendy's

Kelowna, British Columbia, Canada · Full Time

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Experience
1 yrs
Salary
Openings
1
Posted
5 days ago
Work mode
In office
Education
Secondary (high) school graduation certificate
Eligibility
Applicants who can work in English, have a secondary school certificate or equivalent experience, and bring 1 to less than 2 years of relevant experience are eligible. Youth candidates are specifically supported through the employer's equal opportunity and development initiatives.
Resume
Required to apply

Where you'll work

Job description

Role overview

This position is for a food service supervisor in a restaurant environment in Kelowna, British Columbia. The job is based at the worksite, so all duties must be performed in person.

Language requirement

English is required for this role.

Education and experience

A secondary school graduation certificate is required, or an equivalent combination of education and experience. Candidates should have between 1 year and less than 2 years of relevant experience.

Work environment

This is an on-site restaurant role. The position is fast-moving and may involve pressure, tight timelines, long periods of standing, walking, and a physically demanding pace.

Key duties

  • Plan staffing and work schedules so operations run smoothly.
  • Oversee staff who prepare, portion, and assemble food.
  • Provide training on job tasks, sanitation, and safety practices.
  • Estimate the ingredients and supplies needed for meal production.
  • Check that food quality and service standards are consistently met.
  • Prepare budgets and cost estimates.
  • Handle customer complaints and resolve concerns.
  • Keep accurate records for stock, equipment repairs, sales, and waste.
  • Compile and submit reports as needed.
  • Monitor tray assembly for accuracy and quality.
  • Create and maintain work schedules.

Supervision

This role supervises food service counter attendants and food preparers.

Additional information

Work conditions and physical demands

  • Fast-paced work setting.
  • Frequent work under pressure.
  • Deadlines must be met consistently.
  • Combination of sitting, standing, and walking.
  • Extended periods of standing.
  • Frequent bending, crouching, and kneeling.
  • Regular walking is required.
  • The work is physically demanding.

Personal suitability

  • Strong customer orientation.
  • Good people and teamwork skills.
  • Clear verbal communication.
  • Adaptable and flexible approach.
  • Collaborative team mindset.

Benefits

Health coverage is provided through a health care plan.

Employment equity and youth support

The employer supports equal opportunity hiring for all applicants, including youth. Support for youth includes tailored on-the-job training, mentorship, coaching and networking opportunities, and awareness training for employees to help maintain a welcoming workplace for young workers.

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