Food & Beverage Supervisor II

Role overview

This position is a full-time Food & Beverage and Culinary supervisory role based in The Pearl Island, Doha, Qatar. It is a non-management role within a luxury hospitality setting, supporting smooth daily service, guest satisfaction, and team coordination.

Core duties

You will help keep the service team working efficiently so guests receive attentive, high-quality hospitality. The role includes monitoring staff grooming and uniform standards, correcting lapses when needed, and making sure opening and closing procedures are completed properly.

Responsibilities also cover preparing equipment and supplies for service, cleaning work areas and equipment, securing the premises at close, checking storage areas, maintaining FIFO/PEPS stock rotation, and ensuring cleanliness and organization are upheld. You will help complete inventory and stock documentation, place orders for required supplies, and monitor seating availability, service flow, guest safety, and guest wellbeing in dining areas.

In addition, the job involves raising maintenance work orders when repairs are needed and supporting recruitment, training, scheduling, evaluation, counseling, discipline reminders, motivation, and team coaching. You are expected to act as a role model for Fair Treatment and Open Door practices.

Safety, conduct, and service standards

All company safety and security procedures must be followed, and any maintenance concerns, hazards, incidents, or injuries should be reported promptly. Required safety training and certifications must be completed as needed. Professional appearance, confidentiality, protection of company assets, respect for colleagues, and support for shared team goals are all essential.

The role also requires compliance with quality assurance standards and the ability to perform physically demanding tasks, including lifting, carrying, pushing, pulling, or moving items up to 50 lbs (22.7 kg) without assistance; standing, sitting, or walking for long periods or an entire shift; inspecting tools and equipment visually; handling objects with strong hand-eye coordination; reaching above the head and below the knees; moving through confined or elevated spaces; and using stairs and service ramps.

Guest interaction and communication

You will greet and acknowledge guests in line with brand standards, communicate clearly and professionally, answer telephones using proper etiquette, listen carefully to guest and colleague concerns, and respond appropriately and courteously. Any other duties assigned by supervisors that match the role may also be required.

Recommended qualifications

The ideal candidate should have a high school diploma or an equivalent secondary-level qualification. At least 2 years of related work experience is needed, along with a minimum of 1 year of supervisory experience. No license or certification is required for the role.

About the brand

St. Regis Hotels & Resorts combines classic elegance with a modern spirit and is known for refined, personalized service across luxury properties worldwide. Team members join an international hospitality environment that values diversity, individuality, and exceptional guest experiences.

Additional information

Job number: 26075773. Job category: Food and Beverage & Culinary. Schedule: Full Time. Remote work: No. Position type: Non-Management.

Equal opportunity

The employer is committed to fair employment practices and to providing equal opportunities for all, with a workplace that values different backgrounds, skills, and experiences and does not tolerate discrimination based on protected characteristics.