Fire Alarm Service Technician

About the Opportunity

Johnson Controls is a global company focused on smarter, healthier, and more sustainable buildings. Its purpose is to improve how buildings perform so they can better support people, places, and the environment. The organization offers a workplace where employees can grow through meaningful responsibilities, development opportunities, and learning experiences, while also being supported in their physical, financial, and emotional wellbeing.

Wormald, part of Johnson Controls, is a well-known fire protection brand in New Zealand and a leading specialist in fire safety. The team is committed to helping protect people and property across the country by delivering dependable fire protection products and services.

Because the business is expanding, the New Plymouth team is looking for a Fire Alarm Service Technician to join a stable, supportive environment.

What the Role Involves

• Fit, troubleshoot, and repair both newly installed and existing fire alarm systems so they meet required standards and customer expectations.
• Keep labour time and material usage recorded accurately and promptly.
• Prepare and maintain clear records for internal teams and customers.
• Stay in regular contact with clients about system condition and any repairs that may be needed.
• Look for opportunities to strengthen customer relationships and help grow the business.

How Success in the Role Looks

• Take part in internal and external training to stay up to date with industry changes.
• Show genuine interest in the products and services provided by the company.
• Bring a positive mindset, strong reliability, loyalty, and a commitment to shared goals.

What’s Offered

• A company vehicle, smartphone, laptop, and uniform.
• Continuous training and skill-building opportunities, including NZQA qualifications.
• Clear pathways for career growth and advancement.

Who Can Apply

Candidates with experience in fire alarm systems or the electrical industry are preferred. Licensed electricians without direct fire alarm experience are also encouraged to apply, as training will be provided. Applicants from overseas may be considered if they have strong experience and a solid understanding of New Zealand fire systems standards. Only people with a current legal right to work in New Zealand will be considered.

Additional Requirements and Conditions

Applicants should have good computer skills, a full New Zealand driver’s licence, and strong communication abilities. A proactive, can-do attitude is important.

The selection process includes pre-employment checks such as reference checks, a medical assessment, a criminal record check, and drug and alcohol testing.

For more details about the role, contact Janis at janis.sotelo@jci.com.