Financial Crime Compliance Manager (Quality Control)

About Revolut

Revolut is committed to empowering people to get more from their money through enhanced visibility, control, and freedom. Since 2015, our extensive product range—covering spending, saving, investing, exchanging, travelling, and more—serves over 75 million customers worldwide. Our success results from our talented team and culture, recognized as a Great Place to Work™, comprising over 13,000 employees working globally both remotely and in offices.

Role Overview

Within our Financial Crime team, we combine regulatory acuity with data-centric approaches to ensure our products comply with legal and policy standards whilst providing significant value to customers. Operating in a rapidly evolving digital landscape, the team innovates to prevent financial crime effectively. We seek a Quality Control Manager to supervise the financial crime compliance activities by reviewing decisions and deliverables across defense lines and ensuring that controls align with regulatory demands.

Key Responsibilities

• Implement structured quality control testing and file sampling methodologies to elevate the quality of outputs from outsourced operational partners.
• Perform focused quality assessments on higher-risk cases and test against pre-determined quarterly alert volumes.
• Deliver clear, actionable feedback and observations from assurance assessments to product owners.
• Confirm the presence and proper documentation of controls to satisfy regulatory requirements.
• Enhance compliance procedures and standards by identifying areas to improve regulatory adherence and process efficiency.
• Assess the quality and documentation of decisions across the first and second lines of defense, including portfolios such as Suspicious Matter Reports (SMRs), Know Your Customer (KYC), Know Your Business (KYB), enhanced due diligence, sanctions, and cryptocurrency-related compliance.

Required Qualifications and Skills

• Professional experience in fintech, traditional financial institutions, or regulatory agencies focusing on financial crime matters like Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF).
• Minimum 2 years' experience in financial crime roles spanning lines of defense, with a solid record in executing hands-on quality control, assurance, or auditing activities.
• Ability to interpret relevant laws and regulations, including the Australian AML/CTF Act 2006 and its associated rules.
• Strong communication skills to articulate risks, gaps, and compliance issues during review processes.
• Familiarity with industry best practices in financial crime controls and risk assurance techniques.
• Result-oriented and pragmatic mindset with exceptional attention to detail.
• Demonstrated interest in compliance and dedication to expanding knowledge in this area.
• Fluency in English.

Preferred but Not Mandatory

• Academic background in law, business, commerce, or economics.
• Experience in compliance-focused roles such as Legal Assistant, Paralegal, or Compliance Officer.
• Knowledge of local and international sanction regimes (e.g., Department of Foreign Affairs and Trade - DFAT) and regulations on Politically Exposed Persons (PEPs).
• Understanding of AML transaction monitoring methodologies, including rule-based or model-based systems, threshold tuning, and detailed testing.
• Skill in identifying and mitigating onboarding risks related to retail (KYC) and business (KYB) customers.
• Experience with assurance or audit functions focused on risk and compliance.
• Competence in designing or utilizing compliance test scripts and procedures.
• Relevant certifications in financial crime and compliance such as ACAMS or ICA.

Diversity and Inclusion

Revolut values diversity and inclusion as essential for innovation and excellence, reflected in our globally applied Diversity & Inclusion Framework. We actively welcome applications from individuals with varied backgrounds and experiences to enrich our multicultural, dedicated team.

Candidate Advisory

• Apply only through official Revolut channels to avoid scams.
• Verify that communications come from valid Revolut email addresses ending with @revolut.com.
• Beware of any requests for payment or personal financial information during the recruitment process and report suspicious activity immediately.

Declaration

By applying, candidates affirm that all information provided is accurate and complete to the best of their knowledge, and understand that any misrepresentation may lead to withdrawal of offers or termination of employment. Applicants agree to the processing of their personal data in line with Revolut's Candidate Privacy Notice.