Field Service Resource Planner

Role overview

The Field Service Resource Planner supports the coordination of field service and project activities by handling planning requests, aligning resource availability with project needs, and ensuring demand is met using local teams or support from other regions. The role relies heavily on Salesforce, which is the core system used for planning within the field service function.

Key responsibilities

• Work closely with Project Management and Field Service teams to keep operations aligned and coordinated.
• Maintain up-to-date planning records for Field Service Resources (FSRs) in the relevant system.
• Allocate field service staff according to their competencies and availability.
• Create and refresh the competency matrix for the field service team on a regular basis.
• Compile forecast reports for the assigned team and check actual hours recorded by field service personnel.
• Support the delegation officer and commercial officer with field service personnel administration, including checking that mandatory documents remain valid and helping improve day-to-day processes.

Requirements

• UAE citizenship is mandatory.
• A bachelor's degree in Industrial Engineering, Business Administration, IT, or Science from a recognized university or college is required.
• Prior exposure to scheduling, planning, or process improvement is preferred, though recent graduates are welcome to apply.
• Experience with Primavera and/or Salesforce is a strong advantage.
• Strong command of office productivity tools and excellent written and spoken English are necessary.
• Should be self-driven, process-focused, collaborative, and comfortable working with multicultural teams.

About the team

The Gas Services division focuses on lower-emission power generation through service and decarbonization. Its portfolio includes gas turbines, steam turbines, and generators, along with modernization, digitalization, and other service offerings that support the transition to cleaner energy.

About the employer

Siemens Energy is a global energy technology company with about 100,000 employees across more than 90 countries. The company develops energy systems aimed at supporting reliable and sustainable energy supply worldwide and contributes to the energy transition through innovation in research, manufacturing, and technology development. Its culture emphasizes decarbonization, new technologies, and long-term energy transformation.

Diversity and inclusion

The organization values a diverse workforce and states that inclusion drives innovation. Its teams represent more than 130 nationalities, and hiring is based on merit without discrimination on the basis of ethnic background, gender, age, religion, identity, or disability.

Rewards and benefits

• Competitive compensation package
• Targeted bonus
• Access to continuous learning through the Learn@Siemens-Energy platform