Executive Vice President, Operations

About Nsight Health

Nsight Health is rethinking care delivery through remote patient monitoring, chronic care management, and behavioral health integration. The company supports providers in managing chronic conditions with live data, AI-enabled tools, and round-the-clock clinical assistance. Its HIPAA-compliant platform connects patients and care teams across the U.S. to help improve outcomes, adherence, and confidence in care. The organization is fast-growing, mission-led, and focused on combining healthcare expertise with modern technology.

Nsight Health positions itself as a place where technology and compassion work together.

Role Summary

This leadership role serves as the COO’s operating deputy, taking charge of the company’s operating engine on a daily basis and stepping in to own it fully whenever the COO is unavailable. It is a hands-on operating position with real authority, not a coordination role. The person in this seat will drive cross-functional execution, keep leaders accountable to commitments, and bring structure to ambiguity. It is essentially the second operating seat in a business that is scaling quickly.

The opportunity is designed for a senior operator who has outgrown their current scope and is looking for broader ownership, faster decision-making, and visible impact. The company moves quickly, stays lean, and uses AI as a productivity multiplier. The ideal candidate should be able to learn independently, ask strong questions, and start contributing immediately without needing a formal playbook.

AI and Automation Expectations

This organization operates with an AI-first mindset. Leaders and operations professionals are expected to use AI tools as part of everyday work. The right candidate should be comfortable experimenting with tools such as Claude, ChatGPT, and workflow automation platforms, and should be able to judge when AI is useful and when it is not. If working with AI is uncomfortable, this role is not a fit.

What You Will Do

• Own the company’s operating cadence, including planning cycles, reviews, metrics, and follow-through, while keeping execution moving without waiting for direction.
• Step into the COO’s operational responsibilities when needed and keep decisions, progress, and momentum moving end to end.
• Act as the link between departments so commitments made in one area are delivered across all affected teams.
• Keep department heads accountable for the actions they commit to and push for clarity when issues are vague or unfinished.
• Turn undefined problems into structured plans with clear owners, deadlines, and next steps.
• Multiply the effectiveness of the leadership team by driving execution through others rather than doing all the work personally.
• Improve internal systems, workflows, and automation, using AI as a major lever for efficiency.
• Bring clear analysis and decision-ready recommendations to the COO and executive team, including blockers and options.
• Prioritize what truly matters when many items feel urgent and keep the business focused on the highest-impact work.

Impact of the Role

The company expects this person to operate at deputy COO level quickly, including covering the operating seat within weeks and making meaningful decisions in a complex, multi-entity environment. The role is intended to create immediate growth in responsibility and accountability.

The systems and operating structure built in this position are expected to become part of the company’s long-term backbone as it scales toward major investment. The work done here is designed to outlast the role itself and shape how the organization functions.

For the right candidate, this is a major career accelerator. The COO is actively developing the person in this seat, offering broad operational scope, genuine authority, and close exposure to what it takes to scale a multi-brand healthcare technology business.

Required Background

Applicants should be senior operators with real decision-making authority, such as a Director or Senior Director of Operations or Business Operations, a Chief of Staff, or a Deputy COO. The background should show ownership of outcomes, not just coordination of other people’s work.

Experience scaling a business in a fast-moving environment is important, especially where structure had to be built from scratch or with little existing process. The right person should be able to start quickly, work independently, and deliver in the first week without needing hand-holding.

This role also calls for comfort with ambiguity, the ability to challenge senior leaders when needed, and a communication style that is direct, structured, and focused on decisions. Strong systems thinking and practical use of AI and automation are essential.

Candidates should have enough depth to make sound judgments now, while still having room to grow into a larger operating scope.

Preferred Experience

Experience in high-growth, multi-entity, or PE-backed operations is a plus, especially where the candidate built structure without relying on a ready-made playbook.

Exposure to healthcare SaaS, remote patient monitoring, chronic care management, or regulated operations is helpful, though it is not required.

A Chief of Staff or VP of Operations background with true decision authority is also preferred over a role focused mainly on coordination.

Compensation and Benefits

The base salary for this position is $195,000 to $225,000 per year.

There is also eligibility for an annual performance-based bonus tied to both company and individual results.

• Unlimited paid time off
• Medical, dental, vision, and supplemental insurance choices
• 401(k) plan with a 3.5% company match
• Company-issued equipment

Culture and Mission

Nsight Health offers a collaborative, agile, and mission-driven environment focused on improving patient care. The company’s teams across clinical operations, customer success, marketing, technology, and leadership all contribute to making healthcare more connected and effective.

Recruitment Safety Notice

The company warns applicants to be careful about fraudulent recruiting activity. Authentic interviews follow the official hiring process, and offers are issued only after interviews and required evaluations are completed. Formal offers are communicated by a team member through a scheduled phone call. If any email, text, or offer seems suspicious, candidates should verify it directly through the company’s official website or careers page. The company is not responsible for unauthorized communications from people falsely claiming to represent it.