Executive Assistant & Business Support

About Alcon

Alcon is a global eye care company focused on helping people see better and improving sight for patients and customers around the world. With a workforce of more than 25,000 people, the organization emphasizes innovation, quick action, collaboration, and an inclusive environment where employees are supported to grow their careers.

Role Overview

The Executive Assistant & Business Support position is a senior-level support role that keeps executive, administrative, and office operations running smoothly. It supports the Country Franchise Head, Surgical & Country Manager, and the Country Franchise Head, Vision Care, while also helping coordinate broader ANZ office activities and workplace administration.

Executive Support and Coordination

• Deliver dependable, proactive support that helps senior leaders stay focused on business priorities.
• Manage complex calendars, meeting schedules, and leadership preparation materials.
• Draft, proofread, edit, and distribute documents, presentations, agendas, pre-reads, and meeting notes.
• Handle confidential information with strong judgment, care, and professionalism.

Travel, Expenses, and Financial Administration

• Organize efficient domestic and international travel arrangements for the Country Franchise Heads.
• Prepare and submit expense claims in a timely manner.
• Provide occasional travel and expense support to other members of the Country Management Team.

Events, Communication, and Culture Support

• Coordinate company-wide events such as Town Halls, Coffee Corners, CMT/CLF forums, and internal communication activities.
• Assist with engagement and inclusion initiatives that help build culture and alignment across the business.
• Support programs linked to First Nations communities and ANZ recognition initiatives, where required.

Office and Facilities Management

• Act as the main contact for office operations and facility-related matters.
• Liaise with facilities partners such as JLL and other service providers to keep the workplace running efficiently.
• Support WHS-related activities, including office safety inspections, hazard reporting, and building safety training such as Fire Warden duties.
• Assist with space planning and workplace improvement projects.

Business and Franchise Support

• Help coordinate franchise-wide projects, offsites, and business events from planning through delivery.
• Provide backup coordination support for commercial and operational workstreams.
• Build simple trackers, reports, and summary inputs to support leadership reporting and decisions.

Performance Expectations

• Deliver accurate and timely administrative support.
• Contribute to smooth office and workplace operations.
• Maintain strong service levels for internal stakeholders.
• Support effective meeting and event execution.
• Follow WHS requirements and relevant company policies.

Experience and Qualifications

This role calls for a business college degree or a qualification in a related field, along with at least 5 years of executive support experience. Strong Microsoft Office capability, stakeholder management skills, and prior office operations experience are preferred.

Personal Attributes

The ideal candidate is trusted, well organized, highly communicative, comfortable working with different stakeholders, quick to act, and skilled at solving problems in a calm and professional manner.

Why This Role May Appeal to You

You will be part of a global leader in eye care, work in a collaborative and inclusive environment, receive a competitive compensation package, and have the opportunity to contribute to meaningful work that improves patients’ lives.

Additional Information

Location: Macquarie Park, New South Wales, Australia. The role is a full-time, onsite position.

No number of openings, salary amount, start date, or application deadline was specified in the source.