E-Merchandise Specialist

About Kenvue

Kenvue is built on more than a century of heritage and a science-led approach to everyday care. Its portfolio includes well-known brands such as NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID®. The company focuses on combining scientific expertise with customer care to create products that reach millions of people around the world.

The organization has a global workforce of approximately 22,000 people and promotes a culture where ideas are heard and contributions are valued. The company emphasizes insight, innovation, trust, courage and a people-first mindset.

Role Overview

This position is based in Jeddah, Saudi Arabia and reports to the eCommerce Manager, with oversight linked to the Managing Director, KSA. The role is fully onsite.

The e-Merchandise Specialist will help improve sales and conversion by strengthening the execution of the digital shelf across eCommerce platforms. The focus is on content setup, digital merchandising, availability control, search performance and promotional operations, while also building and running eMerchandising plans for Kenvue brands.

Key Responsibilities

• Oversee the daily operation of the digital shelf and execute core activities to support target performance on scorecards.
• Handle new product listings, category creation, product information updates and promotional execution, while preparing content formats that match customer needs.
• Track content scores, identify missing elements and work with the brand and eContent teams to close gaps and raise performance.
• Create merchandising plans using customer insights, brand priorities and eCommerce objectives to drive revenue growth.
• Carry out monthly assortment-gap reviews and coordinate with customers to resolve listing and content issues.
• Monitor content accuracy across all eCommerce channels, report findings and drive corrective actions.
• Track digital shelf availability, report out-of-stock situations and help improve fill rate.
• Continuously review site search and navigation to make sure Kenvue brands perform strongly in search and support better conversion.
• Partner with content teams and creative agencies to secure the right materials and deliver them to customers.
• Maintain digital shelf master data so that compliance and performance measurement remain accurate.
• Prepare eCommerce performance reporting, including KPI analysis and deeper insights when needed.

Requirements

• At least 3 years of FMCG eCommerce or digital experience within a multinational environment.
• Strong background in eCommerce media, including a solid record of building media insights.
• Proven leadership skills and strategic thinking ability.
• Bachelor’s degree in eCommerce, digital marketing or a closely related field.
• MBA from a reputable institution is preferred.
• Strong digital mindset, analytical capability and data-driven decision-making skills.
• Ability to collaborate effectively in a diverse environment across cultures, functions and geographies.

Benefits

• Competitive benefits package.
• Paid company holidays, paid vacation, volunteer time, summer Fridays and additional offerings.
• Learning and development opportunities.
• Employee resource groups.

Equal Opportunity Statement

Kenvue is an equal opportunity employer and evaluates all qualified candidates on merit. Hiring decisions are made without discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin or protected veteran status, and the company does not discriminate on the basis of disability.

Applicants who need a disability-related accommodation can refer to the company’s disability assistance resources for guidance on requesting support.