Director, People and Culture Business Partner

About the company

H&R Block is a company centered on helping people and building confidence in clients and communities. The organization emphasizes an inclusive environment, a strong sense of belonging, and a connected culture that supports collaboration, transformation, and strong business results. It has operated since 1955 and serves clients through tax preparation, financial services, and small business solutions across North America, Australia, Ireland, and India.

Role overview

The company is looking for a strategic and energetic Human Resources leader to serve as Director, People & Culture Business Partner. In this role, you will support senior leaders across multiple client groups, strengthen a high-performing and engaged culture, and act as a hands-on partner and change catalyst. The position calls for someone who can influence broadly, guide organizational priorities, and help shape a more connected and accountable workplace.

Key responsibilities

• Act as the main advisor to the executive team on people and culture topics, including organizational development, talent management, change leadership, culture building, and people analytics.
• Create and execute people strategies that support business goals and reinforce a high-accountability culture focused on the client experience.
• Work with business leaders to evaluate and develop talent so critical roles are staffed with strong performers who support long-term success.
• Lead workforce planning, talent planning, and succession planning across client groups by identifying future talent needs, assessing key risks, and building strong succession pipelines.
• Monitor AI-enabled HR tools and help the organization use technology to improve talent decisions and the associate experience.
• Use engagement data and workforce insights to identify patterns, raise concerns, and build targeted actions that improve culture and reduce attrition.
• Partner with People & Culture Centers of Excellence to align strategy within client groups and strengthen team performance, engagement, and development.
• Take part in and lead cross-functional initiatives that design and roll out new programs and processes supporting long-term company priorities.
• Provide coaching, guidance, and development support to People & Culture team members while promoting continuous improvement.
• Work with the Associate Relations Center on sensitive, high-visibility associate relations matters and investigations to support organizational stability.

Requirements

• Bachelor’s degree in a relevant field, or an equivalent combination of education and related experience.
• At least 10 years of relevant professional experience.
• Minimum 5 years of people leadership experience.
• Minimum 5 years of project management experience.
• Strong commercial understanding and analytical capability.
• Advanced influencing ability with a demonstrated history of leading organizational change.
• Ability to thrive in a fast-moving team environment and adapt to shifting priorities, direction, and responsibilities.
• Preferred: experience supporting a multi-state field organization.
• Preferred: SHRM-related certification such as PHR or SPHR, or an MBA.
• Preferred: experience using people analytics platforms.
• Preferred: proven success in large-scale change management.
• Preferred: experience supporting distributed workforce models.
• Preferred: familiarity with AI-driven HR tools and systems.

Compensation and benefits

The salary range for this role is $143,600 to $244,100 per year. Pay decisions will depend on job-related factors such as experience, education, skill, performance, and location. Eligible associates may also take part in incentive compensation or short-term incentive plans, which can add to total earnings based on plan terms.

Benefits mentioned include medical and prescription drug coverage, the H&R Block Retirement Savings Plan (401(k)), the Employee Assistance Program, virtual fitness center programs, the associate discount program, automatic enrollment in Business Travel Accident Insurance, and the Associate Tax Prep benefit. Specific benefits can vary by role, and eligibility details are available through the company’s benefits information.

Equal opportunity

H&R Block maintains an equal opportunity workplace and does not permit discrimination on the basis of race, color, religion, ancestry, age, sex or gender, pregnancy, childbirth, related medical conditions, sex-based stereotypes, transgender status, sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status, or any other legally protected status.

Additional information

The company notes that local minimum wage rules apply where relevant. The posting is intended to share pay information that applicants may be eligible to receive. A note also states that some benefit details depend on role eligibility.

This is a sponsored job.