Director, Leadership Development and Experience

About the Role

UnitedHealth Group is a health care and well-being organization focused on improving health outcomes for people across the globe. Through its two complementary businesses, UnitedHealthcare and Optum, the company is working to create a stronger health system for everyone. This role is an opportunity to help shape enterprise leadership capability and contribute to long-term organizational transformation.

The Director of People Development is responsible for enterprise-level leadership development strategy, design, and delivery. The role builds leadership capability, strengthens bench strength, and supports a strong talent pipeline across the organization. It carries enterprise-wide accountability and influences leaders across business units, markets, and sites without direct people-management responsibility.

Working with broad autonomy, the position partners with senior leaders, People Business Partners, and other enterprise stakeholders to advance a learning culture, improve the employee experience, and support growth and transformation goals. The Director also acts as a strategic advisor and advanced facilitator for senior executives, bringing executive presence and business judgment expected at a very senior level.

Primary Responsibilities

• Own the enterprise strategy, framework, and portfolio for leadership development, ensuring it supports business priorities and organizational culture.
• Design and continuously improve a connected leadership development ecosystem that includes programs, experiences, coaching, tools, and assessments.
• Set quality standards, governance practices, and adoption expectations for leadership development across the enterprise.
• Partner with senior leaders and People Business Partners to shape succession, capability-building, and development priorities.
• Serve as a trusted advisor to executives by using data, insight, and facilitated conversations to influence leadership behavior and business decisions.
• Translate business realities, market dynamics, and executive challenges into practical leadership development solutions.
• Lead complex enterprise-wide leadership development programs and initiatives, including executive and senior leader experiences.
• Embed user-centered design practices at scale to improve accessibility, learner experience, and adoption, including data- and AI-enabled personalization.
• Bring external research, market trends, and best practices into enterprise-ready strategies and innovations.
• Deliver high-impact in-person and virtual facilitation for senior leadership groups, executive cohorts, forums, and strategic interventions.
• Model advanced facilitation and coaching practices while mentoring other senior facilitators and practitioners.
• Support enterprise efforts that build people leaders and reinforce a culture of continuous learning.
• Analyze leadership portfolio and workforce trends to inform strategy, share insights with stakeholders, and refine programs.
• Build strong relationships across senior leadership, People Business Partners, and key stakeholders to drive alignment and adoption.
• Represent the organization in external forums and professional networks, bringing useful thought leadership back into the business.
• Contribute to special projects and cross-functional initiatives as needed.

Required Qualifications

• At least 10 years of experience in leadership development, organizational development, or a related area, with substantial progression in enterprise-level learning, leadership, or talent development work in a large, complex organization.
• Proven experience influencing senior executives and working across multiple layers of management.
• Advanced facilitation expertise with significant experience leading senior and executive-level sessions both virtually and in person.
• Demonstrated ability to build and execute strategies across large business units or multiple markets and sites, with clear business impact.
• Strong communication skills with the ability to influence, inspire, and align stakeholders at every level, including executives.
• Ability to manage several high-impact initiatives in a fast-moving, matrixed environment while balancing strategy and execution.

Preferred Qualifications

• Strong business acumen and the ability to solve complex cross-functional issues.
• Deep knowledge of leadership development, adult learning, and user-centered design.
• Experience using emerging practices, analytics, and AI-enabled capabilities.
• Strong analytical and diagnostic ability with the skill to turn complex data and qualitative input into actionable recommendations.
• Well-developed relationship-building skills and the ability to work effectively across functions and boundaries.

Compensation and Benefits

The annual salary range for this full-time position is $134,600 to $230,800, depending on factors such as local market conditions, education, work history, and certifications. The company also offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution, subject to eligibility requirements. Minimum wage laws will be followed where applicable.

Additional Information

UnitedHealth Group is committed to helping people live healthier lives and improving the health system for everyone. The organization emphasizes health equity, inclusion, and environmental responsibility as part of its mission.

The employer is an equal opportunity organization and considers qualified applicants without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or other protected characteristics under applicable law.

This is a drug-free workplace. A drug test is required before employment begins.