Customer Service Officer
Millennium Services Group Limited
Christchurch, Canterbury Region, New Zealand · Part Time
Be the first to apply
- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- null
- Eligibility
- Individuals with previous retail and/or customer service experience are preferred. Strong communication and interpersonal skills are required. Must be able to maintain immaculate personal presentation and work in a fast-paced, customer-focused environment.
- Resume
- Required to apply
Where you'll work
Job description
About Us
Millennium Services Group is a leading provider of cleaning, security, and facilities management services in New Zealand and Australia, established in 2003. We are committed to creating excellent working environments by utilizing the latest technology, state-of-the-art equipment, and effective people solutions. Our focus on continuous training and development supports career progression within the company. We value long-standing partnerships with clients, employees, and suppliers, aiming to enhance spaces and experiences for people daily. Learn more at www.millenniumsg.com.
Customer Service Officer (Concierge)
We have an exciting opportunity for an enthusiastic and reliable Customer Service Officer to join our team in Shirley, Christchurch. This role is crucial as you will be the primary representative and the face of the center, responsible for delivering an exceptional guest experience. Immaculate personal presentation and a professional demeanor are essential.
Roster
- Saturday: 09:00-18:00
- Sunday: 10:00-17:30
Key Responsibilities
- Serve as the main point of contact and representative for the center, ensuring a superior guest experience through professional face-to-face interactions.
- Act as a vital link between center management, customers, and retailers, effectively conveying customer perspectives.
- Provide accurate and timely information across all communication channels to ensure a smooth and enjoyable experience for shoppers and retailers.
- Handle the sale and/or rental of supplementary services, including the Gift Card program and other guest services as needed.
- Assist the center management team with administrative, operational, marketing, and promotional tasks through various communication methods.
About You
- Previous experience in retail or customer service is preferred.
- Possess strong communication and interpersonal abilities.
- Maintain a high standard of personal presentation.
- Ability to thrive in a dynamic, customer-centric environment.
What We Offer
- A supportive and friendly team atmosphere.
- Fixed working hours.
Why Join Us?
This is an excellent opportunity to join a dedicated team at Millennium Services Group, serving diverse clients across Australia and New Zealand. You will have the chance to develop your skills and advance your career with us. Millennium Services Group is an equal-opportunity employer, celebrating diversity and committed to inclusivity.