CRM Specialist
Port Blair, Andaman and Nicobar Islands, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Eligibility
- Candidates who are interested in CRM administration, system optimization, and operational support, and who are available for a full-time onsite role in Port Blair, can apply.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
We are looking for a meticulous and technically capable CRM Specialist to join a growing commercial team in Port Blair. In this position, you will take ownership of CRM administration and optimization so the organization’s core systems remain dependable, precise, and aligned with everyday user requirements.
You will also help turn operational data into useful insights for leadership while supporting a fast-moving, collaborative environment. This role is well suited to someone who enjoys improving systems, solving problems, and helping teams work more efficiently.
Key responsibilities
- Learn how each commercial team operates, including its goals, pain points, and daily processes, and use CRM administration to improve productivity and workflow.
- Provide system administration support with a focus on user access, custom objects, and workflow setup.
- Design, configure, and maintain advanced workflow rules, validation rules, and approval processes.
- Build and manage custom objects, fields, formulas, record types, page layouts, reports, and dashboards.
- Review data and generate insights on operational performance, team effectiveness, and productivity.
- Work with cross-functional teams to gather, clarify, and document business needs for CRM implementation.
- Support integrations with external applications, plug-ins, and related tools.
- Help identify, investigate, and correct data inconsistencies and errors while protecting data quality.
- Assist users with day-to-day troubleshooting, issue resolution, and bug fixing.
- Prepare and maintain documentation for processes, policies, system settings, and user support references.
What we’re looking for
A detail-focused professional with strong technical understanding of CRM platforms and the ability to work closely with different teams. You should be comfortable balancing system administration, data analysis, process improvement, and end-user support in a dynamic environment.
Additional information
This is a full-time, onsite position based in Port Blair, Andaman and Nicobar Islands, India.
No salary, stipend, experience requirement, education requirement, openings count, joining date, or application deadline was specified in the source.