Criminology Data Analyst

About Track Group

Track Group is a global provider of advanced electronic monitoring and supervision solutions for the criminal justice and corrections sector. For more than 27 years, the company has delivered dependable location-tracking devices, supported by adaptable software, analytics, app-based monitoring tools, and layered service support. The organization focuses on using new tracking technologies to build practical solutions for customers and deliver strong value.

Role Overview

The Criminology Data Analyst is part of the Specialized Caseload Unit (SCU) and reports to the Director of the Specialized Caseload Unit. This position works with investigative electronic monitoring data, turning system outputs into clear reports, diagnostic findings, and practical recommendations. The role is centered on accuracy, clarity, and customer-focused analytical support for SCU agencies.

What You Will Do

• Build strong working relationships with customers by showing empathy and delivering tailored analytical and reporting support.
• Understand how multiple systems used by SCU agencies connect and follow customer-specific analytical workflows on daily, weekly, and monthly schedules.
• Conduct proactive diagnostic reviews of electronic monitoring events and prepare clear recommendations based on agency protocols.
• Keep follow-ups on track so reporting commitments are completed on time or ahead of schedule.
• Work closely with other Track Group team members to maintain accurate records of customer requests, recommendations, and investigative reports.

Reporting Structure

There are no supervisory responsibilities for this position.

Requirements

• At least 3 years of experience in data analysis, analytics, and/or business intelligence tools.
• Background in the electronic monitoring industry is preferred.
• Strong verbal and written communication skills, along with good organizational ability.
• Comfortable using Microsoft Office Suite, Adobe PDF, and similar software.
• Ability to manage several projects at once while keeping deadlines in view.
• Hands-on Python experience for scripting, data processing, and automation.
• Experience creating and refining SQL queries in Microsoft Fabric environments such as Synapse Data Warehouse, Lakehouse, or Data Engineering.
• Strong report-writing ability with the skill to translate technical findings into actionable insights.
• Highly organized, detail-focused, and able to collaborate effectively as part of a team.
• Good time management skills and the ability to work independently as well as with others.
• Bachelor’s degree preferred, ideally in data analysis, computer science, criminal justice, or business intelligence.
• Some travel may be required.

Benefits

• Unlimited paid vacation time, plus 12 major paid holidays each year.
• Medical, dental, and vision coverage with company contributions for employees and eligible dependents.
• Company-paid life insurance, short-term disability insurance, and an employee assistance program.
• Access to a company-sponsored 401(k) plan with employer matching contributions.
• Career growth opportunities, mentorship, and leadership development through a defined career path.

Compensation

The salary range for this role is $50,000 to $60,000 per year.

Work Location and Schedule

This is a hybrid/remote role, but the employee is expected to report to the Naperville, Illinois office three days per week.

Physical Demands

• Occasional lifting or moving of objects up to 20 pounds.
• Constant communication with others to exchange information.
• Frequent repetitive hand, wrist, or finger movements.
• No requirement to operate machinery or power tools.
• Primarily sedentary work involving sitting.
• Occasional standing as part of the job.
• Light, medium, and heavy lifting demands are not routine requirements.

Equal Opportunity and Pay Transparency

Track Group is an equal opportunity employer and provides a workplace free from discrimination. All qualified applicants are considered without regard to race, color, age, religion, marital status, pregnancy status, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

The company also states that employees or applicants may not be penalized for discussing or inquiring about pay, subject to certain legal exceptions related to confidentiality and investigations.

Additional Information

This job description is not intended to list every duty or responsibility. The company may modify duties or assign new ones at any time.