Compliance Testing & Investigations Manager

Role overview

TAQA is seeking a Compliance Testing & Investigations Manager to independently lead whistleblower investigations and compliance testing activities across the organization. The position is focused on maintaining objectivity, neutrality, and a strong evidence-based approach while identifying non-compliance and assessing whether controls are working effectively. Reporting to the Group Compliance Director, this role supports a stronger ethical culture, better compliance control, and greater transparency and accountability.

Key responsibilities

This role covers corporate whistleblower investigations, compliance testing, cross-functional coordination, process control, operational excellence, continuous improvement, change management, and people leadership.

• Investigate allegations of misconduct or non-compliance received through official and unofficial whistleblower channels.
• Build investigation plans covering scope, interview preparation, document review, and evidence collection.
• Preserve strict confidentiality and remain neutral throughout each case.
• Interview stakeholders such as leadership members, witnesses, and accused individuals in a professional and impartial manner.
• Examine records, communications, system data, and related documents to identify, extract, and safeguard evidence.
• Assess facts to determine root causes, responsible parties, and any control or process breakdowns.
• Draft clear, structured investigation reports with findings, conclusions, and practical recommendations.
• Escalate sensitive, high-risk, or unresolved matters according to internal escalation procedures.
• Maintain a complete audit trail of investigation activity using approved templates or case management systems.
• Share investigation outcomes with the Group Ethics Panel.
• Carry out compliance testing according to plans and scopes set by the Group Compliance Director, Group leadership, and Audit Committee requirements.
• Perform walkthroughs, sample testing, and control checks to assess compliance with policies, procedures, and regulatory obligations.
• Record findings objectively, including instances of non-compliance and process weaknesses.
• Recommend realistic remediation steps based on risk and business impact.
• Monitor corrective actions and follow up on implementation, escalating delays or repeat issues when required.
• Keep testing workpapers and supporting files well organized and transparent.
• Work with Legal, GRC, Internal Audit, and other stakeholders to resolve findings appropriately.
• Support additional compliance and GRC activities or initiatives assigned by the Group Compliance Director.
• Support modification, automation, and implementation of process controls to improve standardization, optimization, and day-to-day efficiency.
• Follow departmental policies, processes, and procedures to ensure controlled and consistent execution of work.
• Use resources efficiently to minimize waste and unnecessary cost.
• Act as custodian of QA&QC policies, procedures, and manuals, ensuring consistent adherence.
• Implement approved policies and procedures to deliver high-quality service in a controlled manner.
• Ensure adherence to the Management of Change process by securing approvals and informing relevant stakeholders before procedural changes.
• Maintain compliance with the quality management system to meet client requirements and support satisfaction.
• Suggest and, once approved, implement improvements to systems and processes based on market trends, industry practices, and economic analysis.
• Share ideas to simplify workflows and improve efficiency across the organization.
• Spot opportunities for continuous improvement aligned with the Group’s mission, vision, and strategy.
• Encourage team involvement in improvement initiatives and organizational development.
• Adapt to change and take part in change initiatives, programs, and projects aligned with international best practice and market shifts.
• Support subordinates and help identify opportunities to participate in change programs.
• Organize and supervise direct reports so work is completed to the required standard and in line with operating policies.
• Provide on-the-job coaching and constructive feedback to support team development.
• Oversee staff performance management, hiring, training, and development to maintain engagement and capability.

Requirements

• A bachelor’s degree from a reputable university is required.
• Ten to twelve years of practical experience in leading or overseeing compliance investigations is required.
• Professional certifications such as GRCP or CFE are preferred.
• Experience with investigation or case management tools, such as NAVEX, is considered an advantage.
• Knowledge of compliance testing documentation standards is beneficial.
• Strong ability to conduct impartial investigations and preserve confidentiality.
• Solid capability in evidence review, interviewing, root-cause analysis, and report writing.
• Ability to coordinate across Legal, GRC, Internal Audit, and other internal teams.
• Capability to guide, supervise, and develop direct reports.

Additional information

This position is based in Al Khobar, Eastern Province, Saudi Arabia, and is a full-time onsite role. The compensation details were not provided. There are no stated vacancy counts, start date, or application deadline in the source information.

Policies, systems, and process expectations

• Follow all relevant departmental policies, processes, and procedures to ensure work is completed in a controlled and consistent way.
• Use company resources in a cost-conscious manner to reduce waste and unnecessary expenses.
• Ensure adherence to Management of Change requirements before making any pre-planned or procedural changes.
• Maintain standards aligned with the organization’s quality management system.

Leadership and team management

• Supervise direct reports and ensure deliverables meet required standards.
• Provide coaching, feedback, and development support to team members.
• Support recruitment, performance management, training, and engagement activities for department staff.

Eligibility

Applications are suited to experienced compliance professionals with a relevant bachelor’s degree and substantial hands-on investigation leadership experience. Candidates with GRCP or CFE credentials, or exposure to NAVEX and similar tools, will have an advantage.