Communications & Engagement Manager

About the Position

The City of Monterey is seeking a strategic Communications & Engagement Manager to join the City Manager's Office. This role is pivotal in fostering high-quality, two-way communication with both internal and external stakeholders. The selected candidate will have direct access to senior leadership and will be an integral part of the City's decision-making team. Responsibilities include developing and implementing content across various platforms such as print, web, social media, and video. The role may also involve supervising staff and leading cross-functional workgroups.

About the City of Monterey

Nestled on California's Central Coast, the City of Monterey is renowned for its natural beauty, rich cultural heritage, and strong sense of community. As a full-service charter city with a Council-Manager form of government, it provides comprehensive services including police, fire, public works, planning, recreation, parks, a conference center, sports center, parking, and marina facilities.

Why Work With Us?

The City of Monterey offers a competitive benefits package for full-time employees, including a Health Spending Fund, Medical, Dental, Vision, and Life Insurance, generous Vacation and Sick Leave accruals, 14 Paid Holidays, Education Incentive Pay, Tuition Reimbursement Programs, and CalPERS Retirement.

Application Process

A select number of candidates who best meet the position's requirements will be invited to participate in the selection process. This includes an initial screening of applications, which may be followed by a written test, performance exercise, panel interview, and a final departmental interview. The Human Resources Department reserves the right to modify the examination components. Successful candidates will be placed on an eligible list valid for 12 months, which may be used to fill similar positions, including part-time and temporary roles.

Conditions of Employment

Employment is contingent upon passing a Live Scan fingerprint background check and reference check. Depending on the position, a physical exam including a drug screen and federal background check may also be required. Positions requiring work on a military installation will necessitate passing a Department of Defense background check.

Equal Opportunity Employer

The City of Monterey is committed to fostering an inclusive, equitable, and diverse community and workforce. Applications are welcomed from all qualified individuals, including underrepresented minorities. The City does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other characteristic protected by law.

Summary of Duties

Under the general supervision of the Assistant City Manager, the Communications & Engagement Manager will oversee the City's community engagement, public relations, and internal communication initiatives. This role involves acting as a strategic partner to all departments, promoting transparency, and equipping staff with the necessary tools to maintain high communication standards and effectively convey the City's narrative. Key responsibilities include managing the City's website, email marketing, branding, and digital platforms with a focus on user experience. The position also leads marketing and outreach programs, employing creative strategies to connect with diverse populations. As a crucial member of the Emergency Management Team, the Manager will ensure inclusive and accessible emergency communications. Additionally, the role supports legislative and intergovernmental advocacy through strategic communications to advance policy and secure grant funding.

Distinguishing Characteristics

This management-level classification holds broad responsibility for coordinating and maintaining the City's community engagement, public information, website administration, internal communications, and outreach programs. Reporting to the Assistant City Manager, this role is distinguished by its specialized expertise in community engagement, public relations, outreach, and website management.