Colleagues Accommodation Attendant

Company Overview

Raffles Hotels & Resorts is a globally recognized luxury hospitality collection known for award-winning properties in leading destinations worldwide. It operates under the AccorHotels portfolio, which spans more than 4,100 locations across 95 countries, offering everything from luxury stays to economy options with a consistent focus on comfort and warm hospitality.

At Raffles Seychelles, staff members benefit from well-appointed colleague accommodation, along with access to modern facilities, transportation, uniforms, meals, and boat tickets for travel between Praslin and Mahé. The resort includes 86 luxury villas, the acclaimed Raffles Spa, and a range of distinctive dining venues.

The brand provides strong opportunities for professional growth and career progression for people who bring skill, commitment, initiative, and passion to a high-end global hospitality environment.

Role Summary

The Colleagues Accommodation Attendant supports the upkeep, functioning, and basic repair of the staff accommodation area. The role focuses on maintaining the physical spaces, utilities, fixtures, furnishings, landscaping, and related equipment in good working condition.

Department and Reporting Line

Department: Talent & Culture - Accommodation
Reports to: Colleagues Services Manager

Key Responsibilities

• Liaise with Colleague Services leadership to suggest practical improvements and ways to make operations more efficient.
• Perform scheduled and unscheduled maintenance across systems including air conditioning, electrical, refrigeration, building upkeep, furniture and fixtures, painting, replacement parts, repairs, kitchen equipment, laundry equipment, plumbing, and drainage.
• Keep assigned areas clean, maintained, and upgraded in line with established procedures and quality standards.
• Notify management promptly about any issues that may interrupt service.
• Participate in daily briefings.
• Follow safe working methods at all times and apply efficient maintenance practices and proper repair procedures.
• Help with room assignment and inspections before new residents move in.
• Build capability through training and practical, hands-on learning.
• Take on other tasks as assigned.

Personal Attributes

• Strong working knowledge of the assigned trade or specialty.
• Comfortable working on an independent basis and able to interact well with others.
• Uses a practical, resourceful, and proactive approach to solving problems.
• Works cooperatively with colleagues to support team performance.
• Energetic, adaptable, and self-driven personality.

Qualifications

A trade certificate or an equivalent level of hands-on experience in the relevant field is required.

Experience

Applicants should have at least 1 year of experience, or a combination of education and work experience in a trade.