Clinical Operations Executive

Role overview

This position is responsible for planning and coordinating a wide range of operational activities assigned to it, with the aim of improving hospital productivity, strengthening performance, and supporting the delivery of effective, high-quality healthcare services and patient outcomes.

Core responsibilities

• Manage the daily functioning of clinical operations and help ensure services run smoothly and efficiently.
• Put operational policies, standards, and procedures into practice in line with the hospital’s objectives.
• Support long-term planning by spotting opportunities to improve services, introduce innovation, and expand capacity.
• Oversee quality assurance efforts and help maintain excellent standards in patient safety, care, and satisfaction.
• Monitor and evaluate key performance indicators related to clinical results, operational performance, and patient experience.
• Act as an advisor and subject matter resource for senior management on clinical operations matters.
• Support budgeting, allocation of resources, and cost control so financial and operational resources are used effectively.
• Gather and interpret data to identify issues that need urgent action or deeper review, and propose improvements to operations.
• Prepare and deliver reports covering progress, findings, and operational concerns to relevant stakeholders.
• Comply with all hospital policies and procedures.
• Take part in learning, training, and development activities for self and others, where applicable.
• Carry out any other related duties as assigned.

Education

A Master’s degree in Business Administration, a healthcare-related field, or another relevant discipline is required.

Experience

At least 11 years of relevant experience is required.

Additional information

The role involves overseeing operational matters tied to assigned tasks and projects that support better hospital performance and healthcare outcomes.