Claims Associate

Position Summary

This role focuses on securing proper credit from vendor partners while helping maintain inventory accuracy through careful handling of merchandise in line with company standards. The position also supports excellent service for vendor partners, coworkers, and customers on the sales floor.

Key Responsibilities

• Support shrink control by quickly scanning merchandise that has been damaged or stolen.
• Keep returns, vendor return authorizations, recalls, paperwork, packing, and shipments current and completed within company timelines.
• Manage SORT and global donation merchandise as required.
• Follow safety procedures at all times, including proper chemical disposal, keeping the claims area clean and hazard-free, and using ladders and lifting methods correctly.
• Track merchandise processed through claims and help protect company assets by following the correct handling process to reduce shrink and chargebacks.
• Maintain current knowledge of company policies, guidelines, and systems related to damaged and recalled goods, and ensure new store programs are carried out consistently.
• Follow the return manual closely, keep claims activity up to date, minimize chargebacks, and complete vendor return request forms for claims older than 45 days.
• Complete all GM CVP work.
• Provide assistance to the Office Support Associate and Direct Store Delivery Associate when needed.

Pay

The starting hourly wage for this position is $18.55.

Minimum Qualifications

You must be at least 16 years old to be considered.

Additional Information

Walmart Canada will provide accommodation for disability-related needs of applicants and associates as required by law.

Location

Primary work location: 400 Sandwich St S, Amherstburg, ON N9V 3L4, Canada.

Application Note

Current Walmart associates should use their Workday account and the Find Jobs report to submit an application.

Privacy Notice

Automated tools, including AI-powered and other decision-making systems, may be used to help review resumes, conduct interviews, and support candidate evaluation. More details are available in the Walmart Canada Job Applicant Privacy Notice.