- Experience
- Up to 1 yrs
- Salary
- INR 350,000 – INR 425,000 / year
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate with good communication skills, basic awareness of tech support/customer service/sales, and readiness for rotational shifts and Mohali relocation can apply. Immediate joiners are preferred.
- Resume
- Required to apply
Where you'll work
Job description
About the company
Teleperformance is a worldwide provider of digital business services, supporting leading brands with technology-driven solutions that improve operations in a sustainable way.
Job overview
This opening is for an International Chat Sales / Chat Support role based in Mohali and follows a work-from-office model. The position involves supporting international customers through chat and related support channels, with a strong focus on service quality and customer satisfaction.
Key responsibilities
- Respond to international customer questions and provide prompt, professional assistance.
- Manage inbound customer interactions related to technical support.
- Resolve customer issues and concerns in an efficient manner.
- Share accurate information about products and services.
- Work toward customer satisfaction goals and service quality standards.
- Coordinate with team members to improve process performance.
Shift and work schedule
The role requires availability for 24/7 operations, including rotational shifts and rotational weekly offs.
Candidate profile
Freshers with strong communication skills may apply, and candidates with up to 1 year of experience in international voice or chat processes are also eligible. Applicants should be comfortable with general or rotational shifts and willing to relocate to Mohali if needed. Immediate joiners are preferred.
Eligibility
Any graduate can apply. Candidates should have good communication skills and basic familiarity with tech support, customer service, or sales. Only immediate joiners are being considered.
Benefits
- Annual salary package up to 4.2 LPA.
- Provident Fund and medical benefits.
- Two-way cab service available up to 25 km.
- Cab facility is available for women only in the second hiring note.
Hiring details
The vacancy was shared for Mohali. Joining was mentioned as 9th or 10th July 2026 for the Apple International Chat Process hiring note.
Application details
Candidates were instructed to email their resume along with name, mobile number, email ID, fresher/experienced status, current location, and confirmation for Mohali (work from office). The hiring contact name mentioned is Charles Raj Vemu, and the interview process is virtual.
Venue
Teleperformance, Gate 1, Plot No. 40A, Phase 8B, Industrial Area, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 140307.