Business Process Operations Specialist

About Iron Mountain

Iron Mountain is a worldwide provider of storage and information management solutions. The company supports organizations with records management, digital transformation, data center services, asset lifecycle management, and fine art storage, handling, and logistics. It serves more than 225,000 customers across the globe, helping them protect sensitive data, preserve valuable assets, and operate in a more sustainable and responsible way.

The organization is looking for a driven and dependable individual who wants to contribute to meaningful work while building skills in a collaborative culture.

About the Role

The Business Process Operations Specialist will support Iron Mountain’s Asset Lifecycle Management business, which plays an important role in the circular economy. The team focuses on high-security data sanitization, decommissioning, and remarketing of ICT equipment, ensuring old technology is handled safely, data is destroyed correctly, and hardware is managed responsibly.

Key Duties

• Load and unload delivery vehicles efficiently using forklifts and pallet jacks.
• Pick, pack, and palletise ICT equipment for shipping within Australia and overseas.
• Track assets in real time with handheld scanners and inventory systems, maintaining complete and accurate records.
• Arrange and merge stock on racking systems to keep the work area orderly and productive.
• Handle sensitive equipment securely when it is scheduled for data sanitization or destruction.
• Follow workplace health and safety rules, team procedures, and equipment maintenance requirements at all times.

What You’ll Need

• Careful attention to detail and a strong focus on accuracy.
• Good organisation and communication skills.
• Ability to manage several tasks at once in a busy environment.
• Comfort working within strict compliance and process-driven procedures.
• Experience or confidence in a document-heavy mailroom or mailhub setting, including receiving, registering, opening, sorting, preparing, scanning, classifying, validating, dispatching, archiving, and retrieving documents or mail items.
• Capability to work independently, as part of a team, and alongside cross-functional teams.
• Alignment with Iron Mountain’s Business Process Outsourcing goals and purpose.

What’s Offered

• Permanent full-time employment with a respected global employer.
• Regular business hours from Monday to Friday.
• Accrual of annual leave, personal leave, and statutory superannuation.
• A supportive and safety-focused workplace that contributes to the circular economy.

Additional Information

Location: Gnangara, Western Australia, Australia.

Employment type: full-time, onsite.

Category: Operations Group.

Iron Mountain provides equal employment opportunity and considers applicants without discrimination based on race, colour, religion, sex, pregnancy, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other protected characteristic under law.

If you need accommodations because of a physical or mental disability, you may request support through the company’s accommodation process.

Requisition ID: J0104485.