Business Analyst

About the role

Blockchain.com is seeking a Business Analyst to help drive strategy and execution across selected products, markets, and customer segments within the Consumer division. The role sits at the intersection of analytics, product thinking, and business performance, with a strong focus on growth, customer insight, and operational rigor.

Founded in 2011, Blockchain is a global crypto company that serves millions of users around the world, with over 90 million wallet holders and more than 40 million verified users. The platform has enabled more than $1 trillion in crypto transactions.

What you will do

• Contribute to the strategy, roadmap, and commercial results of important Consumer business areas.
• Study performance across users, engagement, revenue, margin, retention, volume, conversion, and profit and loss.
• Partner with Business Leads and Product Managers to uncover product opportunities, frame problem statements, and help with prioritization.
• Convert business objectives, customer insights, and data findings into actionable product guidance.
• Create dashboards, reports, and analyses that help teams monitor performance, troubleshoot issues, and spot opportunities.
• Support business cases for new products, features, markets, or customer offerings by assessing market potential, customer need, economics, operating needs, and risk.
• Work with Product and Engineering to define needs, evaluate trade-offs, and support the delivery of customer-facing functionality.
• Assist product launches by coordinating across Product, Engineering, Marketing, CRM, Growth, Compliance, Operations, and Regional teams.
• Collaborate with Trading, Treasury, Risk, Finance, and Compliance on pricing, economics, control design, and profitability analysis.
• Monitor competitors, user behavior, and market movements to find ways to differentiate and gain share.
• Help maintain a consistent operating rhythm for performance reviews, experimentation, launches, product reviews, and business reviews.

What you need

• Background in business analysis, product analytics, product operations, strategy, growth, fintech, crypto, payments, consulting, or consumer technology.
• Strong analytical ability and comfort working with data, business models, funnels, unit economics, pricing, conversion, retention, and profitability.
• Capability to translate data, customer insight, and business challenges into clear product recommendations.
• Sound product judgment and genuine interest in building customer-facing products.
• Experience working closely with Product and Engineering teams to define requirements, prioritize opportunities, and support execution.
• Excellent communication skills and the ability to explain findings clearly to cross-functional stakeholders.
• Comfort in a fast-paced, uncertain environment.
• Strong ownership, attention to detail, and readiness to balance strategic analysis with hands-on product execution.
• Interest in crypto, fintech, consumer products, and high-growth businesses.

Compensation and perks

• Competitive full-time pay based on experience, plus meaningful equity in a leading company.
• Hybrid working arrangement with a mandatory mix of remote and on-site work.
• Unlimited vacation so you can recharge when needed.
• Apple equipment provided.
• Opportunity to grow your career at a fast-scaling global technology company operating in an emerging space.
• Flexible work culture.

Additional information

Blockchain.com is an equal opportunity employer and is committed to diversity and inclusion. Employment decisions are made based on qualifications, merit, and business needs, without discrimination or harassment on protected grounds.

Privacy and data processing notice

Your personal data may be used to manage recruitment activities such as interviews, tests, evaluation, and hiring decisions. This processing is carried out under applicable legal grounds for legitimate recruitment interests.

Your information may be shared with a United States-based recruitment software provider to support the hiring process. If you are outside the United States, your data may be transferred there and protected through standard contractual clauses where required.

Recruitment data may be retained as long as needed to evaluate your application. Where applicable under GDPR, you may request access, correction, deletion, restriction of processing, and data portability, and you may also file a complaint with an EU supervisory authority.

You may contact the Data Protection Officer by email at dpo@blockchain.com.