Assistant Front Office Manager (m/w/d)
Marburg an der Lahn, Hesse, Germany · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 days ago
- Work mode
- In office
- Education
- Hospitality training or equivalent qualification
- Eligibility
- Candidates with completed hospitality training or an equivalent qualification and some experience in a front office supervisory or deputy function are suitable. Applicants should be fluent enough in German and English to handle guest communication professionally.
- Resume
- Required to apply
Job description
About the Company
The NOXX Hotel in Marburg adds a distinctive architectural and hospitality concept to the local hotel landscape. Positioned within the LOKSCHUPPEN Marburg lifestyle area, this smart design and conference hotel is built around modern conscious living. It combines comfort, advanced technology, and a mindful approach to hospitality to create an experience that goes beyond a simple overnight stay. The hotel serves as a starting point for culinary experiences, lively events, memorable occasions, and high-level business meetings.
The team is made up of innovators, experience creators, and changemakers who aim to deliver warm, feel-good hospitality while also being mindful of the planet. The hotel is looking for someone who is excited to exceed guest expectations and contribute to this vision.
Role Overview
The hotel team is hiring an Assistant Front Office Manager in full-time employment, starting immediately. In this role, you will play an important part in ensuring guests enjoy a smooth, welcoming, and memorable stay.
Key Responsibilities
- Support the hotel manager in coordinating and overseeing reception and reservations operations.
- Help maintain smooth day-to-day front office workflows.
- Provide friendly, professional guest service throughout the entire stay.
- Handle bookings as well as arrival and departure procedures.
- Serve as a contact person for guest questions, complaints, and special requests.
- Lead, motivate, and train the reception team.
- Assist with scheduling and administrative duties.
- Work closely with other departments such as housekeeping and breakfast service.
Candidate Profile
- You should have completed vocational training in hospitality or hold an equivalent qualification.
- Initial experience in a supervisory or deputy role at the front office is expected.
- A strong service mindset and genuine guest focus are important.
- You need solid organisational ability and a strong sense of responsibility.
- Good communication skills in both German and English are required.
- You should be comfortable using common hotel software systems.
- A friendly and polished professional presence is essential.
What We Offer
- Interesting and varied work in a visually appealing, cross-industry environment.
- Room to contribute your own ideas to the company’s development.
- A committed, dynamic team with flat hierarchies.
- An open and welcoming workplace atmosphere.
- Team events and staff discounts within the LOKSCHUPPEN area.
- Fresh, free employee meals.
- Good access to public transportation and parking options.
- Attractive employee perks through corporate benefits.
Additional Information
If you have any questions about the vacancy, you can contact the HR department at 06421 889 89-936 or by email at personal@lokschuppen-marburg.com.
Employer: NOXX Hotel, Schneider Hotel, Gastro & Event GmbH, Rudolf-Bultmann-Str. 4h+m, 35039 Marburg.