Ambulance Readiness Technician

Role overview

Working within BC Emergency Health Services’ mission, vision, values, and strategic priorities, this role places patient safety at the center of every task. The Equipment and Supply Technician helps keep ambulance resources ready, safe, and available by cleaning and processing medical equipment, replenishing vehicle supplies, completing vehicle inspections, and managing stock and receiving activities.

Reporting to the Manager, the technician supports the smooth operation of BC Ambulance Service by making sure vehicles, equipment, and supplies are prepared according to BCAS policies and procedures before and during shift assignments.

This is a full-time onsite role based in Kelowna, British Columbia. It involves rotating shifts and some overnight travel. The position also requires the physical capacity to clean, sanitize, and stock ambulances, including correct PPE use and the ability to lift up to 40 kg.

Key duties

• Inspect vehicles and medical equipment before use, complete the required documentation, and remove or swap out any faulty items for repair or replacement.
• Carry out regular cleaning, intensive cleaning, and decontamination of ambulances and equipment exposed to HIV, Hepatitis, Norwalk, and similar contaminants, using proper protective equipment.
• Work with paramedics, supervisors, and IT staff to help resolve issues with radios and other communication equipment on BCEHS units.
• Complete preventive maintenance tasks on equipment such as stretchers, stair chairs, scoop backboards, oxygen and suction systems, and glucometers in line with provincial standards and internal procedures.
• Provide courier support to stations by delivering and collecting equipment, restocking supplies, posting notices, and transporting confidential paperwork including payroll and other documents.
• Restock the stockroom, flag re-order needs using reorder cards, and remove expired or defective items from vehicles and storage areas.
• Accept incoming deliveries, unpack and verify goods, match invoices to orders and received items, and escalate any discrepancies.
• Remove waste and soiled linens from ambulances and workspaces, and complete simple unit repairs such as bulb replacement and stretcher locking bar fixes.
• Move BC Ambulance Service fleet vehicles to and from service centres for operational needs and, at times, directly to incident locations; this may also include province-wide fleet movement and returning retired fleet to centralized sites in Vancouver and/or Victoria.
• Spot operational issues, coordinate with the right staff, and ensure equipment and vehicles return to service quickly to reduce downtime.
• Support inventory tracking, including entering stock levels and re-order information into computerized systems and other relevant databases.
• Carry out additional related duties as assigned.

Qualifications

The role requires Grade 10, related work experience, or an equivalent mix of education, training, and experience. A valid Class 5 driver’s licence is required where applicable.

Skills and abilities

• Clear and effective communication and the ability to work well with others.
• Comfort using related tools, equipment, and systems.
• Physical capability to perform the full range of job duties.
• Strong organization and work-planning skills.

Additional information

Patient and employee safety are treated as shared responsibilities throughout this role, and continuous quality and safety improvement is expected in all areas of work.