Administration Officer - Rostering, Payroll & Accounts

Role overview

We are looking for an experienced Administration Officer to join a residential aged care team in Biloela, where the role centres on rostering, payroll, and accounts support. This position helps keep staff schedules accurate, payroll processed on time, and daily operations running smoothly while supporting quality care for residents.

Employment details

This is a full-time position working Monday to Friday at Wahroonga Aged Care in Biloela, Queensland.

Compensation

The hourly rate is $31.46 per hour, plus superannuation, salary packaging, and access to staff discounts and benefits.

Key duties

In this role, you will combine administrative coordination with workforce and finance support to ensure the service operates efficiently and remains compliant.

• Plan and maintain staff rosters so coverage is adequate and award requirements are met.
• Prepare payroll accurately and within deadlines, including checking timesheets and managing leave information.
• Keep employee files current and support documentation for new starters.
• Provide professional customer service to staff members, residents, and their families.
• Manage sensitive information carefully, maintaining confidentiality and accuracy.
• Support general accounts tasks, including accounts payable duties when needed.
• Assist the Service Manager with reporting, scheduling, and broader administrative work.

What you will bring

The ideal candidate is organised, adaptable, and comfortable working with systems and multiple priorities.

• Previous administration experience, with rostering and payroll exposure highly valued.
• Strong planning, organisation, and multitasking ability.
• Clear communication and effective problem-solving skills.
• Confidence using Microsoft Office and payroll or rostering software.
• A current NDIS Worker Screening clearance and a valid Police Check.

Benefits

Working here comes with a range of employee benefits designed to support wellbeing, savings, and professional growth.

• Salary packaging options, including up to $15,900 tax-free and an additional $2,650 for meals and entertainment.
• Discounts on health cover, energy, appliances, holidays, and more.
• Employee Assistance Program for wellbeing support.
• Fitness Passport access for discounted gym memberships for you and your family.
• Ongoing training and development opportunities.

About the employer

The organisation is one of Queensland’s longest-running not-for-profit providers of aged care and community services. It marks 90 years of service in 2025 and delivers services across aged care, retirement living, home care, disability, youth and family, mental health, and domestic violence support. Its 2025-2030 Strategic Plan focuses on purposeful growth and creating high-quality places to work and live for residents, clients, and staff.

Application notes

Applicants should submit a resume along with the completed application form. The position description is available separately. Applications are assessed as they are received, and the vacancy may close early once a suitable candidate is found.