Accounts Receivable Supervisor

Role Overview

The SpyGlass Group is hiring an Accounts Receivable Supervisor to take charge of the AR process, strengthen collections, and improve how invoicing and follow-up are handled. This role is central to supporting cash flow and works closely with the Client Services leadership team.

What You Will Do

• Manage the end-to-end accounts receivable process, including unpaid balances, collection activity, and commission tracking across multiple partners.
• Monitor invoice status closely and help ensure all receivables are collected on time.
• Create and roll out better practices that improve collection efficiency and shorten payment timelines.
• Use HubSpot to document collection activity, coordinate client communication, and keep follow-ups consistent.
• Work in QuickBooks Desktop Enterprise to handle invoicing, post payments, complete reconciliations, and produce reports.
• Reach out to clients by phone and email to follow up on invoices and address billing-related questions.
• Prepare monthly reporting on open revenue, aging balances, and collection patterns.
• Coordinate with Client Service Directors and the VP of Client Services to review account status and resolve escalated issues.
• Look for and implement improvements that strengthen overall AR performance.

Work Location and Schedule

This is a hybrid role based in Westlake, Ohio, with the schedule to be agreed upon. The workplace offers a professional, collaborative atmosphere with casual business attire.

Qualifications

• At least 3–5+ years of experience in accounts receivable, billing, or collections, with supervisory or lead experience considered a plus.
• Hands-on experience with QuickBooks Desktop Enterprise and CRM platforms; HubSpot experience is preferred.
• Strong ability to stay organized, solve problems, and manage time effectively.
• A results-driven mindset focused on reducing collection time and improving cash flow.
• Clear verbal and written communication skills for phone and email follow-ups.
• Comfortable using Microsoft Office tools, including Excel, Word, and Outlook.
• A bachelor’s degree is preferred.

Benefits

• Health, dental, vision, life, and long-term disability coverage.
• 401(k) plan with company contribution.
• Paid time off.
• Monthly team incentives.

Additional Information

The hiring process may use AI-based tools to assist with application review, resume analysis, response assessment, and checking for possible inconsistencies or verification indicators in submitted materials. These tools support the recruiting team but do not replace human judgment. Final hiring decisions are made by people. If you want more details about how your information is processed, you may contact the company directly.