Academic Success Manager

Role overview

Cadmus focuses on closing the gap between what universities intend for students and what students actually experience. As an Academic Success Manager, you will be the person helping make that difference real. The role sits at the intersection of pedagogy, assessment design, and product adoption, with a strong emphasis on working directly with academics and academic leaders.

Cadmus is already in use by students across more than 50 countries, and adoption continues to grow throughout APAC, the UK, Europe, the Middle East, and Canada. The platform has demonstrated value in improving learning outcomes, student engagement, and academic integrity. This role is central to turning platform adoption into meaningful institutional change.

What you will do

Your work will mainly involve partnering with academics through workshops, assessment redesign consulting, and support during pilot and enterprise rollouts. You will need to bring a pedagogy-first mindset, comfort with AI-enabled tools, and enough credibility to engage confidently with experienced educators. Curiosity, honesty, and composure under pressure are essential.

First-year success measures

• Academic teams at your partner institutions are delivering visibly stronger assessment practices, backed by concrete changes in briefs, workshops, and educator behaviour.
• Renewals are driven by measurable educational outcomes and staff impact rather than relationship management alone.
• Academics view you as a trusted problem-solver and seek your input even when implementation is not the issue.
• Senior academic leaders involve you early in discussions because your perspective on assessment design adds real value.
• Insights from your field work influence Cadmus learning and product thinking, with the transfer of knowledge flowing both ways.

About the working style

Cadmus is a small, globally distributed team that combines the pace of a growth-stage company with the intellectual discipline of an academic environment. The role offers significant autonomy, and you will be expected to take ownership of your institutions, understand their needs, and stay accountable for outcomes. Although the position is remote-friendly, it is highly relationship-driven and requires regular engagement with academics.

Requirements

• At least 5 years of experience creating and delivering learning experiences, whether as a teacher, learning designer, trainer, or in a similar role.
• Strong understanding of pedagogy, with particular depth in assessment design.
• Experience helping people adopt software within a complex organisational setting.
• A personable, assured communication style both in one-on-one conversations and in front of groups, plus strong written communication skills.
• Ability to move comfortably between senior institutional stakeholders and frontline academic staff.
• Genuine commitment to the craft of teaching and assessment improvement.
• Credibility with sceptical academics, grounded in intellectual honesty rather than salesmanship.
• Comfort working in demanding institutional environments and willingness to engage with complexity.
• A personal connection to the mission of improving student learning outcomes.

Benefits and working conditions

Cadmus offers the chance to work with a mission-driven team where you will have substantial ownership and direct influence on outcomes. You will collaborate closely with learning and product teams, both of which value insights from the field. The position is remote-friendly, but it requires frequent in-person interaction with academics and institutions.