- 経験
- 1～2歳
- 給料
- INR 200,000 – INR 225,000 / year
- 求人情報
- 1
- 投稿済み
- 8時間前
- 作業モード
- 在任中
- 教育
- 卒業生であれば誰でも
- 資格
- Any graduate may apply, including both UG and PG candidates. A minimum of 1 year of experience in any BPO is required.
- 再開する
- 応募必須
勤務地
仕事内容
Role overview
This opportunity is for a Customer Support Executive in a non-voice web chat process for the telecom sector. The role is based in Chennai at Ambit IT Park, Ambattur.
Key responsibilities
- Respond to customer questions and concerns through email, chat, and web chat channels.
- Resolve customer issues in a prompt and practical manner.
- Provide support through English chat communication.
Candidate profile
- Applicants should have 1 to 2 years of experience in non-voice support, such as email handling or chat-based operations.
- Strong English communication skills, both spoken and written, are needed.
- Basic understanding of telecom-related processes is expected.
- Good typing ability is required.
- Ability to draft emails professionally is necessary.
Eligibility and shift details
- Any graduate can apply; both undergraduate and postgraduate candidates are eligible.
- A minimum of 1 year of experience in any BPO is mandatory.
- Work shifts run within a 7:00 AM to 12:00 AM window, with a 9-hour rotational shift assigned within that range.
Compensation
- Annual CTC is 21,000, with take-home pay of 17,000.
Interview instructions
- This is a walk-in opportunity in Chennai.
- Candidates should bring an updated resume and Aadhaar card.
- Write “Himaya HR” at the top of the resume before attending the interview.
Location details
The workplace is at Ambit IT Park, 82/30, Ambattur Industrial Estate, 2nd Main Road, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.
Company address
Ashar IT Park, 2nd floor, Jayshree Baug, Road No. 16/Z, Wagle Industrial Estate, Thane, Maharashtra 400604.