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- 資格
- Candidates who are passionate about hospitality and able to deliver warm, high-quality guest service can apply. The role also expects a strong sense of integrity, teamwork, accountability, leadership, and the ability to work with urgency.
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仕事内容
Role overview
As a Villa Host at Hilton Salwa in Qatar, you will be the point of contact who helps create a welcoming and memorable stay for guests. The role goes beyond handling reservation requests; it focuses on delivering warm, polished hospitality that leaves a positive impression on every visitor.
What you will do
- Answer guest and team queries quickly, courteously, and in a professional manner.
- Turn booking enquiries into confirmed reservations.
- Enter and manage reservation details carefully to keep records accurate.
- Increase room revenue by recommending services, add-ons, and upgrades when appropriate.
- Assist with sales-related enquiries and help identify leads that could support future business growth.
What is expected of you
Hilton looks for people who bring warmth and genuine hospitality to their work. Success in this role is connected to living the company’s values: acting with integrity, leading by example, working well with others, taking accountability, and responding with urgency and discipline in every interaction.
About Hilton
Hilton is a globally recognized hospitality company with a long-standing mission to bring warmth and light to guests around the world. The organization is known for creating strong workplaces as well as memorable guest experiences, and has been recognized multiple times among the World’s Best Workplaces by Great Place to Work and Fortune. Hilton supports team members at every stage of their journey, whether they are beginning a career or moving into something new.
Benefits
Hilton offers a range of wellbeing and travel-related benefits for team members, designed to support both work and personal life. These can include deeply discounted travel opportunities through the Go Hilton program, paid parental leave for eligible team members, crisis support through a concierge service, and mental health resources through the Care for All hub and Employee Assistance Program in many locations.
Important notes
- Benefit availability can differ based on the team member’s location and the specific terms of employment.
- All benefits are governed by the rules and conditions of the relevant program or plan.