Sales Associate

Role overview

As a Sales Associate in a Dubai boutique, you will help shape a refined, personalised client experience while supporting the store in meeting its commercial goals. The position reports to the Boutique Manager and is focused on delivering service with elegance, building lasting client relationships, and representing the Maison with authenticity.

What makes a strong fit

This opportunity is well suited to someone with prior exposure to luxury retail, hospitality, or another client-focused setting. You should be an articulate and approachable communicator with strong interpersonal skills, a natural sense of service, and an ability to build trust over time through clienteling. A genuine curiosity about High Jewelry, craftsmanship, and the Maison’s heritage is important, along with a collaborative mindset and the ability to work effectively in a busy, diverse environment.

Key responsibilities

• Create and nurture long-term client relationships through tailored clienteling activities.
• Support boutique sales results and contribute to the completion of individual action plans.
• Present the Maison’s history, values, and creations in an engaging and sincere way.
• Assist clients with after-sales support such as repairs, collection pick-ups, and bespoke services.
• Work hand in hand with the boutique team to ensure a smooth, premium in-store experience.
• Take part in boutique events and Maison activations when needed.

Career and recruitment process

This role is framed as a long-term career opportunity rather than just a job. The Maison emphasizes learning, professional development, and internal mobility, with the aim of helping team members grow within the Maison and the wider Richemont Group. The hiring journey typically starts with an introductory discussion with the Talent Acquisition team, and continues with interviews involving Boutique Management and other key stakeholders.