Pharmacy Assistant

Company overview

Leederville Community Pharmacy is a neighborhood pharmacy located at 143 Oxford Street in Leederville, Australia. It supports people across the Greater Perth Area with prescription medicines, health guidance, and a wide range of everyday pharmacy items. The store operates in a fast-paced retail setting and serves customers with varied health and wellness needs. The team works collaboratively to provide service that is approachable, dependable, and community-focused.

Role summary

This is a full-time, on-site Pharmacy Assistant position based in the Greater Perth Area. The role supports the pharmacist and front-of-house operations by helping customers, sharing basic product information, and assisting with prescription-related tasks under supervision.

Key duties

In this role, you will contribute to the smooth day-to-day running of the pharmacy through customer service, stock control, and general administrative support.

• Assist customers at the counter and respond to routine questions in a helpful, professional manner.
• Provide general information about products and support prescription dispensing activities when directed by the pharmacist.
• Replenish shelves, monitor stock levels, and check items for expiry dates.
• Keep inventory areas tidy and organized so products are easy to access and manage.
• Answer incoming calls, handle queries politely, and route calls to the right team member when needed.
• Confirm or arrange medication pick-ups using clear and courteous phone communication.
• Carry out basic administrative and point-of-sale tasks, including processing payments and maintaining customer records.
• Help maintain a clean, safe, and efficient workplace.

What you need

Applicants should bring strong customer service ability, good attention to detail, and a willingness to work in a pharmacy environment while following safety and confidentiality expectations.

• Confident customer service and communication skills, with a friendly approach to a wide range of people.
• Some understanding of pharmacy processes or experience assisting with prescription-related work under supervision.
• Ability to keep stock organised, restock products, and manage shelving or storage areas effectively.
• Professional telephone manner and comfort handling questions and call transfers.
• Dependability, accuracy, and a strong focus on safety and confidentiality.
• Basic computer knowledge and the ability to learn point-of-sale and pharmacy software.
• Prior exposure to pharmacy, healthcare, or retail work is helpful.
• Pharmacy assistant training or a related certification would be an advantage.

Additional information

This position is intended for someone who can work in a busy community pharmacy environment and support both customer-facing and behind-the-scenes tasks. The employer emphasizes community connection, customer care, and professional standards.