Patient Access - Phone Scheduling Representative

Role Overview

This opening is for a tech-comfortable, patient-oriented Medical Scheduler to support an Otolaryngology practice. The position focuses on making the appointment process smoother, handling scheduling tasks, and supporting patients throughout check-in and registration.

The organization states that it is not a staffing agency and does not directly employ for these roles; instead, it reviews and validates opportunities on behalf of employers looking for data expertise.

Key Duties

The role centers on organizing appointments, maintaining patient records accurately, and communicating with patients in a professional and helpful manner by phone and email. You will also assist with registration and check-in workflows while helping deliver a positive patient experience.

Skills and Role Expectations

Success in this position calls for strong communication, careful attention to detail, and comfort working with electronic medical records and scheduling tools. A friendly, professional approach and a genuine commitment to patient care are also important.

Work Environment and Growth

The employer highlights a supportive workplace culture, competitive compensation, strong benefits, and room for career development and advancement.

Required Education and Experience

• High school diploma or equivalent is required.
• At least 1 year of relevant experience is required.

Equal Opportunity Statement

Hiring and advancement decisions are based on qualifications and job-related ability. Employment practices do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity, or any other legally protected characteristic. Reasonable accommodation will be provided for qualified individuals with known disabilities unless doing so would create undue hardship.

Additional Information

This posting includes internal reference tags: #IDtenn and #PrismDataConsulting.