Night Shift Lead (w/m/d)

About the Property

Severin*s Resort & Spa opened its doors in December 2014 in Keitum on Sylt. The 5-star superior resort is designed in a traditional Frisian style and offers the level of comfort expected by guests visiting this special North Frisian island. The property includes a hotel complex and several apartment buildings with a total of 89 elegantly equipped rooms, suites, and apartments, plus a kids’ club, two restaurants, a bar, a smokers’ lounge, and an exclusive wellness area.

Role Overview

The resort is looking for a Night Shift Lead (m/f/d) in full-time, available as soon as possible or by agreement.

Your Duties

• Cover two night shifts each week and step in as holiday backup for the Night Audit role.
• Welcome and assist guests, including late check-ins, escorting them to rooms, and late check-outs.
• Operate the telephone system and handle related guest and operational needs.
• Work closely with all departments across the property.
• Ensure compliance with agreed quality, hygiene, and environmental standards.
• Take responsibility for the hotel and its guests during evening and night hours.
• Check waiter settlements and complete the daily closing process.
• Carry out security rounds throughout the property.
• Handle all other tasks that arise during the night shift.

What the Employer Is Looking For

A completed qualification in hotel management is welcome, but not mandatory; career changers are encouraged to apply. Previous experience in a similar position is preferred. Strong German and English skills are needed, along with solid PC knowledge and experience using MS Office and Protel. The role calls for flexibility, commitment, reliability, warm hospitality, a strong service mindset, and a focus on guest satisfaction. The ideal candidate works in a structured, organized, and quality-oriented way, shows strong responsibility and attention to high standards, communicates professionally, brings a positive presence, enjoys new challenges, and works well in a team.

Benefits and Working Conditions

• Sign-on bonus of up to EUR 1,000 gross as a welcome reward.
• Staff housing available on attractive terms and free employee parking.
• Exclusive working environment in one of Germany’s 101 best hotels and a member of the Selektion Deutscher Luxushotels.
• Fair working conditions with a 5-day work week and 39 hours per week.
• Digital time tracking and overtime recording for transparency and security.
• Staff rates within the hotel selection and across the group, company pension provision, bicycle leasing, and more.
• Team events such as barbecues, Christmas celebrations, and other shared activities.
• Training and development opportunities through internal and external learning formats.
• Access to fitness and wellness options, including daily gym use from 12:00–14:00 and 20:00–22:00, plus yoga, outdoor sports, and a monthly spa night.
• Meals for employees, fresh fruit, and light snacks.
• A well-equipped workplace and a positive, cooperative atmosphere.
• The hotel covers 30,000 m² and offers a wide range of facilities with a distinctive ambiance and generous hospitality.
• The property has 62 rooms and five additional buildings with 27 studios, apartments, and villas, plus two restaurants and a bar.
• Pay is based on the collective agreement, pay groups 4 to 6, with gross monthly earnings between EUR 2,700.00 and EUR 3,060.00, including above-tariff compensation depending on qualifications and experience.
• Applicants should submit their application as a PDF and include their possible starting date.

Additional Information

The employer provides staff accommodation and indicates that a suitable new home may be available. The company also invites interested candidates to follow its social media presence and contact the HR representative for application-related communication.

Contact Information

Severin*s Resort & Spa, Am Tipkenhoog 18, 25980 Keitum / Sylt. Contact person: Frau Katrin Nünning. Phone: +49 4651 46066 557. Email: personal@severins-sylt.de.