- 経験
- 3–5 yrs
- 給料
- —
- 求人情報
- 1
- 投稿済み
- 2時間前
- Work mode
- 在任中
- 教育
- College diploma
- Eligibility
- Candidates with the required transportation operations experience, logistics background, and relevant leadership capability may apply. The employer welcomes applications from all qualified candidates and provides accommodation upon request during the recruitment process.
- Resume
- Required to apply
Where you'll work
仕事内容
About the Company
CommerceLink Logistics ULC, part of Canada Cartage, provides fleet outsourcing solutions for one of Canada’s biggest retail customers. The organization emphasizes a people-focused workplace where safety, mutual respect, and professional growth are central. With teams across Canada, it offers long-term career opportunities in transportation and logistics.
Role Overview
This full-time, permanent position is based in Mississauga, Ontario. The Manager, Transportation Operations will oversee daily transportation and dispatch activity to support safe, efficient, and on-time shipment movement. The role involves guiding dispatchers, drivers, and support teams while aligning operations with business goals, customer commitments, and legal requirements.
The manager will also respond to live operational disruptions such as vehicle failures, incidents, and unexpected absences, helping maintain service levels and regional performance.
Schedule and Travel
The role follows a day-shift schedule from Monday to Friday, with some flexibility as needed. Travel is expected to be about 10–15%.
Key Duties
- Lead, supervise, and provide direction to dispatch staff, including daily task planning and workload allocation.
- Oversee inbound and outbound freight movement while keeping daily priorities and weekly transportation goals on track.
- Hire, train, coach, and develop team members to strengthen performance and ongoing improvement.
- Organize staff schedules across all shifts to maintain 24-hour coverage based on business demand.
- Assist dispatchers and front-line supervisors in handling routine operational issues.
- Track service performance, operational indicators, and KPIs to make sure customer expectations are consistently met.
- Review weekly performance reporting and update resourcing plans when needed.
- Confirm that required training and certifications remain current.
- Serve as the main operational point of contact for billing and payroll concerns.
- Uphold and reinforce safety, compliance, and company policy standards.
What the Role Requires
- 3 to 5 years of experience in transportation operations, dispatch leadership, or a similar function.
- Background in transportation or logistics preferred.
- A college diploma or comparable practical experience.
- Strong abilities in leadership, analysis, and communication.
- Comfort working under pressure and balancing multiple priorities in a busy environment.
- Prior experience scheduling employees in operations with changing volumes.
- Working knowledge of Microsoft Office tools.
Additional Knowledge
- Familiarity with transportation cargo claims, relevant regulations, and risk management practices.
- Understanding of the Highway Traffic Act, Hours of Service rules, TDG requirements, and weight limits.
- Experience using Transportation Management Systems (TMS).
- Strong judgment and problem-solving capability.
Equal Opportunity
CommerceLink Logistics ULC is committed to an inclusive, accessible, and respectful workplace. Applications from all qualified individuals are welcomed. Candidates who need accommodation during any stage of the hiring process can contact Human Resources, and requests will be handled in line with applicable legislation.
Hiring Note
Only those selected for the next stage of hiring will be contacted.