Laboratory Technician

About the role

TELUS Health is focused on helping people live healthier lives by improving access to care through technology and individualized healthcare experiences. The organization is building a more connected healthcare journey for Canadians and is looking for a service-oriented team member to support that mission.

This position is based in downtown Toronto and is an in-clinic role. The schedule is part time with an estimated 22.5 hours per week.

What you'll do

• Gather laboratory samples and prepare specimens for courier collection.
• Carry out blood collection procedures.
• Perform urine dipstick testing.
• Prepare FIT kits for pickup.
• Prepare Pap smear samples for pickup.
• Complete DOT and non-DOT drug tests and handle the related documentation.
• Administer vision, hearing, and spirometry assessments.
• Arrange outside referrals and communicate with other medical offices when needed.
• Provide assistance to physicians as required.
• Keep exam rooms and changing rooms organized, clean, and stocked with supplies and toiletries.
• Prepare patient files before scheduled appointments.
• Register and discharge patients, including payment collection.
• Support the front desk between lab appointments to cover breaks.
• Place orders for clinic medical supplies.
• Take on additional administrative tasks as needed.

What we're looking for

• A post-secondary diploma in medical laboratory technologies.
• At least 1 year of relevant experience is preferred.
• Current experience and certification in vaccine handling and administration in line with Ontario Health requirements.
• The ability to work on your own with limited supervision while maintaining excellent patient care.
• A professional approach, respect for privacy, and a strong commitment to customer satisfaction.
• Interest in preventive health and patient education, along with a desire to grow.
• A proactive mindset, strong efficiency, attention to detail, accountability, and sound judgment.
• Flexibility and the ability to work effectively with others.
• Comfort working under pressure and handling time-sensitive work with urgency.
• Strong organizational, multitasking, and problem-solving skills.
• Comfort using Microsoft Office tools including Word, Outlook, Excel, and PowerPoint.

Additional information

This role requires the ability to support both clinical and administrative work in a busy in-clinic environment. The ideal candidate should be dependable, adaptable, and comfortable balancing patient-facing responsibilities with operational tasks.

Employment details

Status: Part time
Estimated hours: 22.5 per week
Location: Downtown Toronto (in-clinic position)