Housekeeping Supervisor

About Shangri-La Jeddah

Shangri-La Jeddah is a luxury hotel situated on the new Jeddah Waterfront along the Red Sea. It offers 203 stylish rooms and suites, 17 luxury serviced apartments, and 4 dining venues, including the renowned Shang Palace. The hotel is conveniently located near popular landmarks and the Red Sea Mall, providing a luxurious experience with stunning views and family-friendly amenities.

Job Summary

The Housekeeping Supervisor, reporting to the Executive Housekeeper and SM-Housekeeping, is responsible for overseeing and managing all housekeeping operations. This role ensures that the assigned areas are maintained to the highest standards of cleanliness, orderliness, and aesthetic appeal.

Responsibilities

• Monitor and document items requiring repair, initiating follow-up actions.
• Submit proposals for renovations, repairs, furnishings, and equipment relocation to the Executive Housekeeper.
• Liaise with the Engineering department for necessary repairs and maintenance, tracking work orders.
• Follow up on and re-inspect areas that have not been serviced within the expected timeframe.
• Ensure all equipment and assigned areas are kept clean.
• Uphold grooming standards as outlined in the Employee Handbook.
• Assist with housekeeping coordination and communication tasks as needed.
• Contribute to the creation of housekeeping duty rosters, providing input on peak periods and updating daily.

What We Are Looking For

• Previous experience as a Housekeeping Supervisor in a five-star hotel environment.
• Strong written and verbal English communication skills.
• Proficiency in computer applications.
• Effective training and coaching abilities.
• Flexibility to work extended hours when required.

Why Join Us

• A supportive work environment that values passion and encourages personal and professional development.
• Structured learning and development programs with opportunities for career advancement.
• Competitive benefits package, recognition programs, and colleague travel perks.
• An inclusive and diverse team that fosters respect and a secure atmosphere for all employees.

Additional Information

We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.