E-Commerce Merchandiser

Role overview

This position is focused on shaping the shopper journey inside the app and improving commercial outcomes such as sales, basket value, and conversion through thoughtful product presentation and merchandising decisions.

Key responsibilities

• Create and maintain category hierarchies, site navigation, and handpicked product collections.
• Plan and launch homepage banners, promotional campaigns, landing pages, and seasonal merchandising activity.
• Improve search performance, product ordering, product descriptions, and overall content quality.
• Support cross-sell and upsell opportunities, including product recommendations.
• Coordinate new product introductions and ensure product images are ready and effective.
• Track and assess conversion performance and average basket size.
• Work closely with Marketing, Commercial, and Demand Planning teams.

Skills and strengths

• Very strong attention to detail and a highly organized working style.
• Comfortable using Excel and general computer tools.
• Exposure to grocery assortments, FMCG brands, imported goods, and fresh produce.
• Good understanding of customer purchasing behaviour.

Additional information

This role is based in Accra, Greater Accra Region, Ghana and is structured as a full-time onsite position. No salary, openings count, start date, or application deadline was provided in the source.