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Customer Service Chat Support Representative

Reckon Solution

Kochi, Kerala, India ・ フルタイム

最初に応募しよう

経験
どれでも
給料
INR 300,000 – INR 450,000 / year
求人情報
1
投稿済み
3時間前
Work mode
在任中
教育
Any graduate
Eligibility
Candidates who are willing to relocate to Ahmedabad, Gujarat and have strong English communication skills can apply. Graduation is not required.
Resume
Required to apply

Where you'll work

仕事内容

Role Overview

We are looking for a Chat Support Representative for an e-commerce BPO environment. The role involves assisting customers through chat and email while maintaining clear and professional communication throughout each interaction.

Location and Relocation

This position is based in Ahmedabad, Gujarat. Candidates should be open to relocating there for the role.

Working Hours

The shift pattern is rotational, including night shifts.

Compensation

The pay range for this position is INR 26,000 to INR 40,000 per month. In addition, a night shift allowance of INR 40 per hour is provided, which can add approximately INR 2,000 to INR 8,000 extra.

Responsibilities

You will be expected to respond to customer questions, resolve concerns, and deliver support via chat and email in a timely and professional manner.

Candidate Profile

Strong verbal and written English communication skills are essential for this role.

Perks and Benefits

Benefits include cab facility, subsidized meals, and a 5-day hotel stay.

Additional Information

Graduation is not mandatory for this role.

The hiring company is a recruitment firm working with international BPO and KPO employers, and no placement fee is charged to candidates.

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