Customer Sales & Service Representative

About the role

Repco is looking for a retail assistant to deliver strong customer service across in-store, phone, and online channels. The role is centered on creating positive customer experiences in an automotive aftermarket retail and trade setting.

Key responsibilities

• Keep safety at the forefront for yourself, your teammates, and customers at all times.
• Deliver helpful, authentic service that creates memorable interactions for customers.
• Use your customer service skills to support sales results.
• Ensure the showroom stays well presented and merchandise is displayed to a high standard.
• Handle stock tasks including receiving, dispatching, and storing goods.
• Work as a positive, cooperative, and team-focused Repco employee to help build a strong workplace culture.

Role requirements

This position involves lifting, bending, and climbing. Applicants do not need prior industry experience, as applications are welcome from people new to the sector.

Benefits

• Supportive and inclusive team environment.
• Special pricing for team members across all GPC Asia Pacific businesses.
• Pay in line with industry award rates, including penalty rates and a fortnightly payroll cycle.
• Recognition and reward initiatives for employees.
• No late-night trading.
• Training and development opportunities to build your career.
• Private Facebook group for staying connected with colleagues across the country.

About the company

Repco is a well-known name in the automotive aftermarket parts industry across Australia and New Zealand, with a reputation for quality, expertise, and knowledge. The business is part of GPC Asia Pacific, a major supplier of industrial and automotive aftermarket parts and services across Australia, New Zealand, and Southeast Asia. GPC Asia Pacific operates several recognised brands and employs more than 8,000 people in the region and over 60,000 globally.

Additional information

This role is based in Narrabri, New South Wales, Australia and is a full-time, on-site position. Candidates are encouraged to apply even if they do not have direct industry knowledge. The business promotes a safe, inclusive, and performance-driven culture with a focus on continuous improvement. GPC recruits and manages people based on ability, achievement, experience, conduct, and other legitimate business reasons, without discrimination on protected characteristics. The company also encourages interested candidates to join its talent community for future opportunities.