Service Workshop Administration Assistant

Role Overview

Bartons is hiring a dependable and well-organised Service Administrator to support its busy Capalaba service workshop in Redland Bay, Queensland. This is a full-time, onsite position working 38 hours a week from Monday to Friday, 7:30am to 3:30pm.

The role suits someone who enjoys structured administrative work, works well in a dealership service setting, and takes pride in helping workshop and customer processes run efficiently each day.

What You Will Do

You will work alongside the service team to provide daily administrative assistance across service operations, warranty tasks, and customer follow-up activities.

• Handle morning banking tasks
• Check repair order batches for accuracy
• Carry out customer follow-up
• Complete service claim close-out work
• Support warranty administration and provide backup coverage when needed
• Assist with general administration across the service department
• Help the wider service team keep day-to-day workflow moving

What We Are Looking For

The ideal candidate will be organised, detail-oriented, and comfortable working in a fast-paced automotive service environment.

You should bring solid administrative and data entry ability, communicate in a professional and approachable way, and be able to manage daily tasks while following established processes. Confidence in dealing with both customers and internal teams is important, along with a dependable, positive, and collaborative attitude.

Experience in automotive service administration, warranty work, or dealership administration is preferred but not required.

Why Join Bartons

Bartons is a family-owned dealership group with a strong presence in Brisbane. The business values teamwork, respect, customer service, and doing the job properly.

• Stable full-time employment
• Monday to Friday schedule
• Supportive service team environment
• Opportunity to grow your skills in automotive service administration
• Work with a well-established dealership group with deep local roots

Application Process

Applicants should submit a resume and a short cover letter explaining their suitability for the position.

The employer welcomes candidates from all backgrounds and is committed to creating a workplace where people feel respected, supported, and valued.

Only shortlisted candidates will be contacted for an interview.