People Advisor - Project Delivery

Role overview

This fixed-term People Advisor role is based in Wellington CBD and runs through February 2027. It offers a blend of project delivery and day-to-day people advisory work, with a focus on moving HR administration and people processes into a new operating model.

You will be involved in a high-profile transformation programme, helping shape, record, and embed new processes so the transition is smooth, practical, and sustainable. The role combines hands-on delivery with process improvement and support for people operations.

What you will do

• Map, document, and improve HR workflows and procedures, including creating standard operating procedures.
• Coordinate knowledge transfer, training, and handover activities across teams and stakeholders.
• Serve as a main contact for queries and support across delivery teams.
• Work with stakeholders to implement new ways of working.
• Identify opportunities to improve processes, increase automation, and strengthen quality controls.
• Provide advisory support and case management help, including escalation handling.
• Support quality assurance, risk management, and ongoing improvement efforts.

What NZ Post is looking for

The ideal person works well in change-oriented, fast-moving environments and is comfortable bringing order to complex work. You should be equally capable of getting involved in the detail and stepping back to improve systems and processes.

A background in HR operations or shared services is important, along with a practical mindset and the confidence to work with people across functions, locations, and levels. Clear communication, relationship-building, and the ability to support others are key to success in this role.

Requirements

• Experience in HR operations or a shared services environment.
• Ability to break down complex work and improve the way tasks are carried out.
• Confidence in documenting processes and uplifting working practices.
• Strong understanding of HR systems, compliance, and end-to-end process flows.
• Proven ability to build trust and communicate clearly with stakeholders.
• Well-developed organisation skills and flexibility in managing multiple priorities.

Additional information

This is a fixed-term opportunity located in Wellington CBD and the role supports a major people administration transition. Applicants should be prepared for a role that includes both project work and advisory support.

Successful candidates must be eligible to work in New Zealand and may be asked to complete security and reference checks. Depending on the role, a credit check and/or drug test may also be required.

Applications close on Sunday 5 July 2026, though the closing date may change due to business needs, so early applications are encouraged. Direct applications through the company’s online portal are preferred, and agency submissions will only be considered if previously approved.

For further details, contact Michele Christie, Talent Partner, on 022 087 5195.

The organisation highlights its focus on teamwork, technology, data-led delivery, and inclusive values. It also notes that it is a Gold Supporter of Pride Pledge and is committed to creating a workplace where people can bring their authentic selves to work.

About the organisation

The company describes itself as a team driven by parcel delivery, technology, data, and people working together to serve New Zealand. The role sits within an environment shaped by strong values and a commitment to inclusion.