Patient Accounting Representative

Overview

This is a remote Patient Accounting Representative opportunity in the United States, shared on behalf of a partner employer that handles applications and the next stages of the hiring process. The position sits within a busy healthcare revenue cycle setting and is focused on keeping patient financial records accurate, complete, and timely. It supports multiple patient financial services activities such as payment posting, insurance follow-up, provider enrollment, revenue integrity, and charge correction.

The role calls for a detail-oriented professional who can analyze account activity, work independently, and meet strict deadlines while following compliance standards. Day to day, the work influences reimbursement accuracy, payer relationships, and the financial health of healthcare operations. Success in this position depends on precision, organization, and comfort working in a structured, process-driven environment.

Responsibilities

• Record payments, refunds, and adjustments correctly and within the required turnaround times, while ensuring daily batches are balanced and reconciled.
• Examine Explanation of Benefits (EOBs), spot reimbursement mismatches, and contact insurance carriers to resolve denials and account-related problems.
• Track assigned work queues, complete tasks by deadline, and keep account notes and updates fully documented.
• Share payer patterns, fee schedule differences, and repeated issues with leadership for escalation and operational improvements.
• Assist with provider enrollment and revalidation work, including payer database updates and roster change coordination.
• Help with charge review and correction tasks, including handling duplicate, missing, or rejected charges through Epic charge workflows and reconciliation tools.

Requirements

• High school diploma or GED is required; healthcare or billing-related training is an added advantage.
• At least 1 year of experience using Epic or a similar healthcare system is strongly preferred.
• Working knowledge of revenue cycle operations, insurance billing, and claims follow-up.
• Strong attention to detail and the ability to review payment differences and resolve account issues accurately.
• Clear communication skills for interacting with payers, internal teams, and managers.
• Comfort using basic reporting tools and handling structured work queues and documentation.
• Solid problem-solving ability with a strong commitment to accuracy, compliance, and productivity expectations.

Perks & Benefits

• Remote work anywhere within the United States
• Competitive medical, dental, and vision coverage
• Paid time off plus holiday benefits
• Training and development in healthcare revenue cycle operations
• Structured onboarding and continued professional learning support
• Opportunity to advance in a large, process-oriented healthcare environment

Additional Information

This position is promoted through a hiring partner that uses an AI-supported matching process to review applicants against the role’s core requirements. Shortlisted candidates are passed on to the employer for interviews, assessments, and final hiring decisions.

By applying, candidates acknowledge that their personal data may be processed to evaluate candidacy and shared with the hiring employer in line with applicable data protection laws. AI tools may be used to assist with parts of screening, such as resume review and response analysis, but human review remains part of the final decision-making process.