Pathology Receptionist
Hampshire Hospitals NHS Foundation Trust
Basingstoke, England, United Kingdom · Tempo pieno
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- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 2 ore fa
- Work mode
- In ufficio
- Eligibility
- Applicants who can work Monday to Friday from 12:00 to 17:00 and are comfortable handling patient-facing reception, calls, and administrative coordination in a healthcare setting can apply.
- Resume
- Required to apply
Where you'll work
Descrizione del lavoro
Role overview
Hampshire Hospitals NHS Foundation Trust is looking for a Pathology Receptionist to support its phlebotomy and pathology services at Basingstoke Hospital. The role focuses on helping patients, visitors, and couriers, while delivering a high standard of customer care at the department front desk.
Key duties
- Handle incoming phone calls for appointments and general enquiries so patients can access the phlebotomy service smoothly.
- Welcome patients, visitors, and couriers arriving at the Pathology Department, particularly those coming for blood tests.
- Direct people to the right place and resolve basic issues to maintain a positive experience.
- Coordinate courier arrivals, pickups, and deliveries by notifying the appropriate pathology team members.
- Take part in booking phone appointments for patients.
- Support visitors, couriers, and patients who come into the department.
- Attend admin team meetings and contribute ideas that help improve the service.
Working pattern
Applicants need to be available to work Monday to Friday from 12:00 to 17:00.
About the trust
Hampshire Hospitals NHS Foundation Trust aims to deliver outstanding care for every patient. Its services are centred across three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester, and Andover War Memorial Hospital. The trust serves around 600,000 people across Hampshire and parts of West Berkshire.
The organisation promotes a culture where people are at the centre of everything it does, with a strong focus on belonging, learning, improvement, and excellence. It also provides specialist services nationally and internationally, including treatment for pseudomyxoma peritonei, and is recognised for expertise in tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has an annual turnover of over £500 million. As a Foundation Trust, it remains accountable to its members through its governors, whose Council helps shape the organisation’s future.
Accommodation support
Relocation support may be available for successful candidates, subject to availability. If you want to explore accommodation options, you can contact Southern Housing on 02080 360017.
Contact for informal enquiries
For further details or an informal discussion, contact Lara Wells, Operational Manager, POCT and Phlebotomy, at lara.wells@hhft.nhs.uk or 07760753116.