Operations Manager
Force Recruitment and Outsourcing
Mullingar, County Westmeath, Ireland · Tempo pieno
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- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 3 settimane fa
- Modalità di lavoro
- In ufficio
- Requisiti di ammissibilità
- Experienced professionals who have worked in operations, service delivery, IT operations, or related team leadership roles and are comfortable working full-time from the Mullingar office can apply.
- Riprendere
- È necessario candidarsi
Dove lavorerai
Descrizione del lavoro
Role overview
This is an office-based Operations Manager opportunity in Mullingar, County Westmeath, with a five-day-per-week presence in the office. The business is a growing technology company looking for a leader who can take ownership of several operational areas, improve service delivery, and help foster a strong, positive team environment.
The role is hands-on and involves close collaboration with senior stakeholders. You will oversee daily business operations, support the wider leadership team, and contribute to the company’s future growth and strategic direction.
Key responsibilities
- Guide and support teams working in service delivery, customer-facing roles, and wider business operations.
- Strengthen operational performance by improving processes, increasing accountability, and raising efficiency across the organisation.
- Track KPIs, service standards, and overall business performance indicators.
- Assist with workforce planning, staff development, and employee engagement initiatives.
- Handle escalations, manage operational risks, and balance competing priorities effectively.
- Partner with senior leaders to advance business growth and strategic goals.
- Develop productive relationships with customers, suppliers, and internal teams.
What the employer is seeking
- Background in an Operations Manager, Service Delivery Manager, IT Operations Manager, Senior Team Manager, or comparable leadership position.
- Proven ability to lead people and build strong, high-performing teams.
- Commercial judgment with a customer-first approach to decision-making.
- Experience introducing process improvements and operational efficiencies.
- Excellent communication and stakeholder engagement skills.
- Comfort working in a fast-moving, expanding business environment.
- Experience in technology, managed services, or professional services would be a strong advantage.
Why this role stands out
- Important leadership position with real influence across the organisation.
- Direct exposure to senior decision-makers.
- Opportunity to join a business with ambitious growth plans.
- Supportive team culture with a collaborative working style.
- Clear potential for long-term career progression.
Additional information
This position is based in Mullingar and requires full-time office attendance, five days each week. A competitive salary and benefits package is offered. For a confidential discussion, contact Claire Devine at Force Recruitment & Outsourcing.