Operations Manager / Project Coordinator

Job Summary

This role is for a highly organized and detail-focused Operations Manager to support the Toronto team. The position calls for someone with strong coordination ability and a solid background in operations, with responsibility for keeping day-to-day work running smoothly, improving processes, and boosting overall productivity. A Project Coordinator-style profile would also fit well, especially for someone who is comfortable managing tasks, communication, and follow-through across teams.

Core strengths suited to the role

• Planning and organizing work efficiently
• Clear written and verbal communication
• Managing stakeholders and keeping them informed
• Coordinating meetings and action items
• Reporting status and progress accurately
• Tracking risks and issues proactively
• Strong attention to detail
• Working with Jira or Azure DevOps
• Managing time and priorities effectively
• Following up proactively to keep work moving

Responsibilities

• Keep daily operations running in line with company objectives
• Work with cross-functional teams to improve workflows and reduce inefficiencies
• Create and roll out operating procedures and policies that support productivity
• Track KPIs and prepare updates and reports for management
• Spot opportunities for improvement and drive optimization initiatives
• Handle allocation of people and materials so resources are used well
• Support communication across departments to ensure smooth execution
• Assist with budgeting and cost control efforts to meet financial goals
• Coach and support team members while encouraging continuous improvement

Mandatory skills

• Strong coordination skills with the ability to manage several tasks and projects at once
• Excellent interpersonal and communication ability
• Comfort with data analysis and performance tracking
• Solution-oriented approach with a focus on operational performance
• Ability to collaborate effectively in a team environment

Preferred skills

• Experience using project management tools and software
• Exposure to Lean or Six Sigma methods
• Familiarity with supply chain and logistics processes
• Understanding of finance basics and budgeting

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related discipline
• 2 to 5 years of experience in operations management or a similar role
• Demonstrated success in coordinating and managing projects
• Strong analytical ability and close attention to detail