Operations Manager

Company Overview

Myles Consulting Group, LLC provides acquisition support and IT services to federal, state, and local government organizations. With more than 30 years of combined leadership experience across military and federal programs, international support services, federal acquisition policy, and procurement oversight, the firm is built to handle complex public-sector work. It operates under a certified quality management system and established processes designed for high-visibility engagements. As an SBA 8(a) participant with Service-Disabled Veteran-Owned Small Business and HUBZone certifications, the company serves a wide range of government clients with a focus on disciplined delivery, compliance, and measurable outcomes.

Role Summary

This full-time Operations Manager position is based in the Washington DC–Baltimore Area and can be performed in a remote/hybrid setup. The role is responsible for keeping daily operations running smoothly, coordinating resources, aligning workflows, and making sure project goals and contract obligations are met. The Operations Manager will work closely with cross-functional teams and project leads, maintain documentation and quality standards, and support leadership with reporting, planning, and operational improvements.

What You’ll Do

You will oversee core business operations, help shape operational policies, monitor performance indicators, and prepare regular updates for both internal stakeholders and clients. The role also includes supporting budgeting and forecasting, assisting with staffing and onboarding, and identifying ways to improve efficiency across the organization.

Responsibilities

• Manage everyday operational activities, including resource allocation and workflow coordination.
• Track progress against project milestones, contract expectations, and business objectives.
• Lead and coordinate cross-functional teams while supporting project managers and team leads.
• Ensure quality management procedures, recordkeeping standards, and compliance requirements are consistently met.
• Help create, update, and improve operational policies and internal processes.
• Monitor key performance metrics and prepare operational reports, briefings, and status updates.
• Support budgeting, forecasting, staffing, and onboarding efforts as needed.
• Identify opportunities to strengthen efficiency, accountability, and overall operational performance.

Requirements

• Prior experience in operations management, program coordination, or project management, ideally within consulting or government contracting.
• Practical knowledge of process improvement, workflow optimization, and quality management systems.
• Exposure to federal acquisition, contract administration, or government procurement is a strong advantage.
• Comfort using productivity, collaboration, project management, and reporting tools such as Microsoft Office and related platforms.
• Strong planning, analytical, and problem-solving abilities with the capacity to handle several priorities at once.
• Professional written and verbal communication skills for working with internal teams, leadership, and government clients.
• Demonstrated ability to guide teams, encourage collaboration, and promote accountability.
• Bachelor’s degree in Business Administration, Management, Operations, or a related discipline; advanced education or certifications like PMP, Lean, or Six Sigma are beneficial.
• Must be able to work on-site in the Washington DC–Baltimore Area if needed and obtain/maintain any required government clearances.

Additional Information

This is a mission-driven organization serving public-sector clients. The work environment emphasizes structured execution, compliance, and results-oriented delivery.