Growth Operations Coordinator

Role Overview

TailTracker is developing a privacy-focused recovery platform that helps communities respond faster and more effectively when a pet goes missing. The product is designed as a coordination layer rather than a social network or GPS tracker, bringing together pet owners, volunteers, shelters, veterinary clinics, and local groups so recovery efforts are more organized.

The company is hiring a part-time Growth Operations Coordinator to support early-stage launch work, community outreach, partnership development, content coordination, and internal systems as it prepares to scale. This position is best suited to someone who is structured, dependable, and motivated by mission-driven work.

The job is execution-heavy and involves turning ideas into practical systems, including tracking outreach, preparing follow-ups, organizing content work, and helping make growth processes repeatable.

Core Responsibilities

• Maintain organized processes for outreach, partnerships, content, launch planning, and follow-up activity.
• Create and update spreadsheets, task trackers, contact lists, and working databases.
• Monitor simple activity measures such as outreach sent, responses received, pending follow-ups, content progress, and partner interest.
• Document repeatable workflows so growth efforts can be managed more efficiently over time.
• Support weekly planning by keeping priorities, tasks, and unresolved items visible.

Partnership and Outreach Support

• Research veterinary clinics, animal shelters, rescues, pet stores, groomers, trainers, dog daycares, dog walkers, and similar local pet-service businesses.
• Identify possible institutional partners, referral channels, and community organizations.
• Assist with email outreach, follow-up tracking, and organization of the partner pipeline.
• Help prepare materials for clinics, shelters, and community-facing outreach.
• Organize launch outreach by location, partner category, and priority level.

Marketing and Content Operations

• Support the planning and drafting of LinkedIn, Facebook, email, and community update content.
• Help create educational materials on lost-pet preparedness, safer walks and hikes, Pet Safety Radar, volunteer coordination, and privacy-first recovery.
• Assist with basic website, SEO, resource-guide, and campaign-content workflows.
• Organize reusable content templates, outreach language, and campaign assets.

Community and Volunteer Support

• Organize early lists of volunteer interest and community supporter details.
• Support communication workflows for animal lovers, rescue supporters, and local helpers.
• Assist with local launch coordination and community education efforts.
• Ensure volunteer and partner interest is recorded clearly and followed up in a timely manner.

Administrative Execution

• Keep documents, files, lists, templates, and working materials well organized.
• Follow up on assigned open items and help keep projects advancing.
• Coordinate small operational tasks across active growth initiatives.
• Reduce friction so the broader launch effort can move faster and with more consistency.

Ideal Candidate

The best fit will be someone who is highly organized, dependable, detail-oriented, and comfortable working independently in a virtual environment. Strong written communication skills are important, as is the ability to manage recurring tasks and follow-ups without close supervision.

Comfort with spreadsheets, Google Workspace, email, LinkedIn, and basic task-tracking tools will be useful. Interest in pets, animal welfare, public safety, community response, startups, or mission-driven work is also preferred.

The role suits someone who can accept direction, improve existing systems, and follow through carefully. Because the work involves community-facing communication, a thoughtful approach to sensitive messaging is important. The environment is early-stage, so priorities may shift as the company grows.

Helpful background may include outreach, operations, partnerships, marketing coordination, nonprofit work, animal welfare, veterinary offices, shelters, local community organizations, or startup settings, though this is not required.

Role Fit

This is not a sales-only role, a social-media-only role, or a generic administrative assistant position. It is a hands-on growth operations role focused on helping launch and expand a mission-driven pet safety platform. The work includes administrative support, but the broader purpose is to build dependable systems for outreach, partnerships, content, community engagement, and launch execution.

Time Commitment

This is a part-time virtual position. The expected starting commitment is about 5 to 10 hours per week, with room to increase as the company grows. The schedule can be flexible, with regular check-ins, clear weekly priorities, and agreed deliverables.

Compensation

This is an hourly part-time role. Pay will be set based on experience, qualifications, and the agreed weekly scope.

Success Measures

Success in this role means the growth operations function becomes more organized, consistent, and measurable. Examples include accurate partner and outreach lists, on-time follow-ups, clearly tracked outreach activity, organized launch materials, steady content workflows, clean capture of volunteer and partner interest, and stronger overall execution capacity.

Why the Role Matters

Every year, millions of families experience the stress and uncertainty of a missing pet. Recovery efforts are often fragmented across social posts, flyers, word of mouth, and uncoordinated searching. TailTracker aims to bring more structure to that process.

By supporting growth operations, outreach, partnerships, and launch execution, this role helps create the foundation for a more prepared, coordinated, and community-powered response to lost pet recovery.

Application Instructions

Applicants should send a resume or LinkedIn profile along with a brief note explaining their interest in the role.